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When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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Courtyard by Marriott has revealed plans for a “modern design evolution and robust renovation strategy” for North America. More than 375 of the brand’s earliest generation hotels throughout the U.S…
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The pandemic and related shutdowns forced many hospitality employers to dramatically scale down their workforce in 2020, and initial consumer hesitancy coupled with travel restrictions necessitated slow re-openings for many in the industry…
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More Than 70% Experiencing Increased Costs, Lack of Availability for Key Items…
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File this under "Pretty Cool." For the first time in Dubai, a luxury hotel will operate as a floating building around which 12 other floating luxury villas are grouped with the possibility to sail to other anchorages at times…
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Every time InterContinental Hotel interior designer Neal Prince stepped off a Pan Am aircraft in a new destination, he'd head straight to the city center for inspiration.
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Energy, Water and Waste a Focus of 12th Edition of Uniform System of Accounts for the Lodging Industry
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Despite the setbacks of the pandemic, 2021 actually looks brighter regarding economic projections and business possibilities…
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Hyatt Hotels has introduced a new no alcohol cocktail programme at many of its hotels around the US…
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The Force is strong with travel advisors when it comes to selling Disney's new Star Wars-themed hotel, Star Wars: Galactic Starcruiser.
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Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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COVID-19 has been devastating for the hospitality industry. Hotel occupancy rates are still well below normal. While some lenders are still granting relief to borrowers, lenders increasingly have been foreclosing on properties…
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With NYC Mayor Bill de Blasio’s recent announcement of a city-wide vaccination mandate, hoteliers may be wondering what their future and that of their employees will look like.
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Global Travel Leader Becomes One of the First Hospitality Brands to Create its Own NFTs, Tapping Community of Digital Artists; to be Revealed at Art Basel Miami Beach 2021
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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Not long ago, the only snacks available in a hotel were inside a vending machine…
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After my last pandemic-focused article, my inbox was flooded with queries about remote work. I had urged hotels to embrace remote work and stop putting geographical restrictions on hiring the best talent…
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