Sonesta Announces New President and CEO
John Murray will succeed Carlos Flores at the international hotel company
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Hotels Seek Out the Ordinary in 2022
Hoteliers appreciate predictability…
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Perception vs. Reality; A recap of predictions for 2021 vs. what took place
“The best-laid schemes o’ Mice an’ Men / Gang aft-a-gly” said Robert Burns in his poem To a Mouse in 1785…
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The Lobby Bar is Back with a Vengeance
Call it wishful thinking, but we’re hotly anticipating the steadfast return of the hotel lobby bar scene now that COVID-19 is fading away…
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Four Seasons Resort Lanai Debuts Astrotourism Experience
Four Seasons Resort Lanai has announced the debut of the Lanai Observatory, offering a new astrotourism experience for guests, residents and students alike.
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The definition of luxury in the midst of a major transition
The definition of luxury in hospitality is in the midst of a major transition. Industry professional Chirine Salha examines what the term means for the modern-day traveler and how hotels are responding…
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TikTok vs Reels: Everything Hotel Marketers Need to Know
Social media app TikTok recently topped Google as the world’s most visited website. That impressive feat also cements TikTok as a top channel for hotel marketers. It’s simply no longer possible to ignore the reach and impact of this platform…
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How To Make Your Hotel a #Workation Destination
Working remotely has swiftly become more commonplace – 56% of U.S workforce is doing it – and while for most people this means working from home, some have realised this can mean working from anywhere…
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How will hospitality emerge from the pandemic?
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members…
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ACCOR’S HEATHER MCCRORY’S ADVICE ON WOMEN’S DAY
On International Women’s Day, to help guide the next generation of young women entering the hospitality industry, HOTELS starts a series of interviews with female leaders at Accor.
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Why storytelling is a crucial hospitality skill
Storytelling skills can create the unique magic and authenticity of exclusive hospitality events…
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World’s tallest hotel tower reaches halfway construction point
Construction of the world’s tallest hotel tower, Ciel in Dubai Marina, has reached its halfway point, with work on the megastructure continuing beyond its 52nd floor.
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Thomas Magnuson, CEO, Magnuson Hotels, looks at how brand standardisation is unsustainable and, increasingly, outmoded.
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Danziger steps down from Trump Hotels
Six years after joining Trump Hotels as its CEO, Eric Danziger is leaving the company to serve in the same role for The Braintree Group, an Idaho-based family of companies focused on fostering smart and sustainable community advancement and growth…
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Russia's largest airline yanked from global reservation systems
The reservation system that is the backbone of airlines around the world has terminated its agreement with Aeroflot, crippling the majority government-owned carrier's ability to sell seats.
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9 most in-demand soft skills for restaurant management jobs
Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
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Pandemic-era hotel design has checked in
With travel all but shuttered by stay-at-home orders in the spring of 2020, hotel architects and interior designers were alternately anxious and stimulated: Their livelihoods were under threat, but they also found themselves brainstorming about how…
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How the Mobile Wallet Can Transform Hospitality Brand Engagement with Consumers
Mobile wallets aren’t just for payments; brands can use this tool to digitize everything from membership cards to room keys. Plus, it can be used for marketing via lock screen notifications.
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