By tag

Report shows positive industry progress including steady global search volumes, rising business travel demand and double-digit YoY increases in holiday season travel searches.
read more

Following a remarkable career spanning three decades in the hospitality industry, Stephen Alden was appointed CEO of Raffles and Orient Express in May…
read more

I do not know about your experience, but for me growing up in the hotel world, and especially my first decade working in F&B and rooms, the adage, “Look after the guests and the money will look after itself,” was literally beat into my head…
read more

If you look out onto the Dubai skyline, you're likely to be admiring the work of Yahya Jan…
read more

Wyndham’s move to terminate its management contracts with an acquired CorePoint has significant implications around where major companies want to focus their resources in a post-pandemic hotel environment…
read more

During its 2021 Global Meeting, Horwath HTL revealed that John Fareed has been elected global chair. He will succeed Robert Hecker, who will continue as a member of the Horwath HTL Global Committee and managing partner of the Pacific Asia offices…
read more

As the hospitality industry continues its march back from the COVID-19 pandemic, the 43rd Annual NYU International Hospitality Industry Investment Conference returned to an in-person event at the New York Marriott Marquis here…
read more

Hospitality startup Butler Hospitality has raised $35 million to expand its “ghost kitchen” dining concepts.
read more

There is never a dull moment when it comes to marketing in general. It’s even more so in the digital marketing sphere where tactics, platforms and features evolve at such a speed it can be difficult to keep pace…
read more

The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
read more

Like airlines, smart hoteliers will offer several options in order to provide a true omnichannel experience that meets guests’ needs on their own terms.
read more

“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
read more

Company Increases Dividend 33% to Pre-Pandemic Level Raises Full-Year 2021 Outlook
read more

STRONG RECOVERY IN ACTIVITY DURING THE SUMMER. IMPROVEMENT IN EBITDA SENSITIVITY AND CASH BURN INDICATORS FOR FULL-YEAR 2021. ORGANIC OPENINGS AT 10,000 ROOMS
read more

Tripadvisor has released its 2021 Review Transparency Report, revealing in detail the volume of review contributions to the platform in 2020, the impact of COVID-19 on user-generated travel guidance and the multi-layered approach the website takes…
read more

Hilton, for the third quarter ended Sept. 30, reported net income of $240 million. The company’s results were aided by the continued strength of leisure travel, as well as an uptick in business travel…
read more

In November 2020, Stephen Power took over as general manager at the Ritz-Carlton, San Francisco while it was still shuttered due to the pandemic…
read more

MGM Resorts International announced that the Company has entered into a definitive agreement with Blackstone to acquire the operations of The Cosmopolitan of Las Vegas (the "property" or "The Cosmopolitan") for cash consideration of $1.625 billion…
read more