Management

Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Hilton President and CEO Chris Nassetta reached back to COVID days to give context to some of the lodging company’s newest initiatives to alleviate the financial stress its hotel owners have endured.
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China’s months-long antitrust probe into Trip.com Group Ltd. ended with a multi-billion-yuan penalty on the nation’s largest online travel agency, but the action does little to ease the fierce price wars gripping the domestic hotel sector…
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The hotel industry's focus on luxury has left the middle-market traveller with fewer choices at a time when value has never mattered more.
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At the Kennedys Global Liability Defence Group conference on 10 June 2026, lawyers from across our international offices explored emerging trends and challenges affecting liability exposures worldwide…
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Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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Korea will impose an immediate five-day operational suspension on hotels and lodges caught price-gouging or failing to transparently list their rates, the Ministry of Health and Welfare said Monday.
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Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced double-digit growth across all key performance indicators in Q2 supporting positive momentum in H1 2026…
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A systemic result of the long-running dependent growth model in China’s hotel sector.
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David Lund explores the often overlooked yet critical areas of purchasing and accounts payable in the hospitality sector, highlighting the need for improved efficiency and transparency in these back-end operations…
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UK hotel incidents have renewed focus on safety, security and stronger emergency procedures to protect guests and staff.
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One of the largest building contractors in the United States has been hit by another multimillion judgment as a result of the dispute over the W and Element hotels in Center City.
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Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
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Someone asked me recently what I would do if I had just 30 days to improve a hotel’s performance. It is a question I have thought about a lot over the years because the answer gets to the heart of any effective hotel turnaround strategy…
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Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
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Independent hotels have a freedom that branded hotels do not always have. They can build an experience around a specific location, a specific guest and a specific point of view…
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A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.
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Hotels continue to hold the strongest position in global accommodation, with most travellers still preferring traditional hotel stays for their consistency, services and reliability.
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Hospitality Operations & Hotel Opening / Greenfield Development: IHG Hotels & Resorts now operates 21 hotel brands…
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Look at the African hospitality space today, and you’ll see an incredibly vibrant picture. After all, the sector is scaling faster here than in almost any other region globally…
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Centinel Public Partnerships LLC (Centinel) and IHG Hotels & Resorts (IHG) have been selected by the Department of the Air Force (DAF) as its commercial partners to own, develop and manage on-base lodging across U.S…
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European tech and travel leader Booking.com released the sixth edition of its annual Accommodation Barometer, exploring the outlook, opportunities and challenges that are front of mind for accommodation professionals across Europe…
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A Swiss hotel has issued specific rules for Indian guests, including charges for shared meals and a reminder to maintain quiet in common areas.
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Emily Johnson of Elevate Hospitality Collective shares her ideas for low-cost wellness activations that boutique hotels can use to increase ancillary revenue without spa CapEx.
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