Management

The decision to move London into Tier 3, the highest level of COVID-19 regulations, has hoteliers worried this could be the final straw for the capital’s hotel industry, and sources argue that hotels should not be penalized…
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The hospitality industry was battered by Covid-19 in 2020. During the worst part of the pandemic, around 3,000 out of 5,000 of the hotels in Accor Group’s network were closed. Today, almost all of them are open again…
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By 2025, over 85 million existing jobs will be lost due to the seismic shift toward robotization and automation, according to estimates in the "Future of Jobs Report 2020" published by the World Economic Forum…
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Executives at Hilton, Marriott International and Goldman Sachs say now is the time to take advantage of the opportunity to build out a diverse portfolio by snatching up bargained assets and developing at lower costs…
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"Here's the bottom line..." It's a familiar turn of phrase that is succeeded by the speaker getting to the sum or crux of the issue—the overarching point.
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Portugal's hotel, tourism and leisure sectors have been evolving favourably in the recent years with travel & tourism accounting for 16.5% of Portuguese GDP in 2019…
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Service-based businesses have been hurt by the pandemic, but some could do quite well once the dust settles.
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Operator selection is undertaken by developers and owners for the appointment of the hotel management operator. The process involves candidate identification, screening, and contract negotiations, generally together with the owner's legal counsel…
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Aimbridge Hospitality, the hotel industry’s largest third-party operator, has leveraged its scale, organization and relationships with owners to grow.
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What is the top priority in most hotels? Efficient and valuable guest service. However, the quality of guest service largely depends on the way hotel departments communicate…
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In what has been the most actively watched hotel-firm financial restructuring of 2020, Travelodge (United Kingdom) has retained the majority of its hotels under its new company voluntary arrangement, but is seven-year CEO Peter Gowers will leave at…
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Walt Disney Co. is planning to shed 32,000 employees by the end of March — 4,000 more than previously announced — as the coronavirus pandemic continues to hammer its parks and resorts business.
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The Newly Established Lifestyle Entity Is Set To Become The Largest & Fastest Growing Global Player With 12 World-class Brands
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Hotel industry operators discussed the challenges they face and will face going forward due to the ongoing COVID-19 pandemic.
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One feature of post-COVID New York City just may be large, hulking, dark buildings, a legacy of the hotels that have or will have closed permanently due to an extreme revenue shortage brought about by lockdowns that deprived them of their clientele…
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After finding its way from the airline industry into the world of hotels, hoteliers have continuously improved their pricing strategies, from weekend or seasonal rates via BAR levels to completely open rates…
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Independent hotel owners have a new pandemic survival strategy with the arrival of the Curator Hotel & Resort Collection. The big brands need to address grievances over their high costs in order to remain competitive…
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To survive and thrive, hoteliers must reinvent hotel sales, marketing and operations. Here’s how to do that.
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Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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A badly handled PR crisis can have a negative impact on companies for years, driving away customers and damaging brand reputation…
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With vaccines and more efficient testing on the horizon, the coronavirus might not go away completely, but it can be handled and business will come back, hotel industry CEOs said on a panel as part of the online NYU International Hospitality…
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Hoteliers have been generally optimistic about the hotel industry’s pandemic recovery pattern heading into the winter, typically a drop-off for leisure travel. Hyatt’s CEO Mark Hoplamazian just gave the industry a much-needed wake-up call…
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As designers, we naturally look for ways to solve problems that come up in the environments we live in and professionally serve. It’s been no different since COVID-19 began to impact all of our worlds…
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As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
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