Should the Government be Regulating Commissions Hotels Pay to the OTAs?
Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
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Travel advisories, tariffs create headwinds for US hotels
There might be turbulence ahead for U.S…
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Asia’s Top Hotel Groups and Their Imprints on the Luxury Hospitality Sector
Nothing beats an indulgent and restful getaway where you’re pampered at every turn. Here are the best Asian luxury hotels and hospitality groups that promise to deliver this in spades.
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How Employee Wellness Is Becoming Hospitality’s Most Valuable Amenity
Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
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Travel advisories, tariffs create headwinds for US hotels
There might be turbulence ahead for U.S…
read more
How Employee Wellness Is Becoming Hospitality’s Most Valuable Amenity
Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
read more
10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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China’s Bankers Ditch Global Hotel Chains as Travel Budgets Bite
These days, Shanghai-based banker Jason Zhang can no longer stay at the Westin hotel in Beijing’s financial district after his company cut its travel budget. Instead, he had to settle for a cheaper domestic hotel chain…
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Asia’s Top Hotel Groups and Their Imprints on the Luxury Hospitality Sector
Nothing beats an indulgent and restful getaway where you’re pampered at every turn. Here are the best Asian luxury hotels and hospitality groups that promise to deliver this in spades.
read more
What is a metasearch engine? The ultimate guide for hotels
When travellers search for a hotel, they’re not just browsing, they’re comparing…
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Sofitel revives hotel uniforms with Cordelia de Castellane
French luxury hotel chain Sofitel has collaborated with Paris-based French designer Cordelia de Castellane, who has been artistic director of Dior Home and Baby Dior since 2012, to revitalise the uniforms for its 25,000 employees worldwide…
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During the EHL Open Innovation Summit in Lausanne, we had the opportunity to sit down with Dr…
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Should the Government be Regulating Commissions Hotels Pay to the OTAs?
Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
read more
ClickFix phishing surge spoofs Booking.com to target hotels
Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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Outrageous demands from jet-setting billionaires when they stay at the world's best hotels
Olivia Ferney has had lobster flown across islands, been berated over the brand of bottled water in a minibar and nearly lost a $100,000 booking because there weren't enough TVs in a mansion.
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Elizabeth Banks Begs Hotel Guests To Stop Flushing This
Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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Inside the dealmakers’ playbook for H2 2025
As we enter the second half of the year, it seems 2025 is shaping up to be a pivotal one for both developers and investors across the EMEA region as interest surges in midscale and upper-midscale markets, Southern Europe continues to enjoy increased…
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What new hotel developments are coming to the Middle East?
The hotel industry in the Middle East shows no signs of slowing down. As travel patterns shift and guest expectations evolve, new properties are opening their doors, familiar names are expanding into new markets, and developers are rethinking what a…
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Non-hotel names muscle in on branded residences market
Non-hotel brands are increasingly leveraging the power of their names in the branded residences market and US retail giants Saks Global and Authentic Brands Group have become the latest to announce their intentions to diversify into hospitality and…
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Hospitality’s future lies in ‘morphing into other asset classes’
The hospitality industry is undergoing a “continuing morphing into other asset classes”, which might even see its major investment firms “follow peers into a living type strategy”, according to Mit Shah, CEO, Noble Investment Group…
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Outdoor Hospitality in Europe: The Rise of the Horizontal Hotel
Outdoor hospitality in Europe – once seen as rustic or seasonal – is experiencing a major transformation.
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Tui says ‘overtourism’ is fault of short-term let companies not hotel industry
Travel operator hits back at Airbnb’s claim that it is being made a ‘scapegoat’ for problems in some holiday hotspots
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Spain tourist hotspot faces summer of 'changeover day' travel chaos as hotel staff set to strike
Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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Macau has attempted to improve hotel room shortage via improved licensing legislation – Gov’t
The Director of the Macao Government Tourism Office (MGTO), Maria Helena de Senna Fernandes, recently highlighted the evolving landscape of tourism legislation and visitor engagement in Macau.
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Trump Shifts Deportation Focus, Pausing Most Raids on Farms, Hotels and Eateries
The abrupt pivot on an issue at the heart of Mr. Trump’s presidency suggested his broad immigration crackdown was hurting industries and constituencies he does not want to lose.
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Greece Backs Europe-Wide Hotel Class Action Against Booking.com
Booking.com’s infringement of EU competition law through price parity clauses has triggered a collective compensation claim by hotels across Europe.
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Japan’s Top Hotels Under Scrutiny For Potential Price Collusion As Tourism Booms
Fifteen major operators were hit with the notice by Japan’s Fair Trade Commission mercially-sensitive information like price-setting policies, revenue per room, and projected occupancy rates.
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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