Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live…
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The global hotel construction pipeline reaches a record high project count
The Q2 2026 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that the global hotel construction pipeline reaches a new all-time high project count with 15,976 projects/2,433,948 rooms…
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I don’t want a hotel that’s a ‘home away from home’. I want the opposite
Staying a night in a hotel room is transactional. The hotel provides the service, and we pay for it.
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Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
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News All news
Management All articles
Government vows to make business rate valuations for pubs and hotels fairer
Review will look at improving system for English and Welsh hospitality venues before next revaluation date in 2029
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The High Court of Justice of the Canary Islands has issued a landmark ruling for the tourism sector in the archipelago. The decision fully upholds the lawsuit filed by the CC.OO and UGT unions against the companies that make up the Riu Group…
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Financial Controls - Three Things at Breakfast
Ask most owners where their breakfast food cost problem lives and they will point at the kitchen, the supplier, or the person setting up the buffet at five in the morning. In my experience, they are almost always pointing in the wrong direction…
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The hotel franchise agreement helped build an industry. Is it still equitable?
Around 12%. That’s the percentage of room revenue a hotel franchisee typically will pay a franchisor for the right to use their name and likeness and all the accouterments that come with it.
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Promotion All articles
Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
read more
Overnight accommodation and sleep options at airports continue to grow and now include everything from traditional hotels to cabins and sleep pods, writes Joe Bates.
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Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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What Happens When Influencers Find Your Favorite Hotel?
A luxury hotel’s greatest asset is the one thing it increasingly struggles to advertise: privacy.
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Technology All articles
Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live…
read more
Robots are asking for tips. But who actually gets the money?
Machines are sticking out their digital palms. Your reaction could help shape the future of the service industry.
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Career All articles
Travelodge boss quits amid fallout over hotel chain’s security failings
Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issues
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Regent Taipei becomes first hotel to recruit foreign technical staff
Regent Taipei has become the first hotel in Taiwan approved to hire foreign technical personnel under a newly expanded government employment scheme, the Ministry of Labor said today.
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Development All articles
The global hotel construction pipeline reaches a record high project count
The Q2 2026 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that the global hotel construction pipeline reaches a new all-time high project count with 15,976 projects/2,433,948 rooms…
read more
There is now one more cool new airplane hotel
To the world's aviation geeks, there is no need for plunge pools or sheets with a thread count in the thousands — the true dream is being able to sleep in a plane, even when not going anywhere.
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Italian luxury hotels attract $636 million: Chris Hohn’s fund bets on their debt
The British fund TCI, led by financier Chris Hohn, holds $636 million in debt backed by four of Italy’s finest hotels. This information is worth noting, not for the amount, but for the form it takes: it is not an acquisition, it is a loan…
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Who Is Paying for This Wave of Luxury Hotel Investment
This article asks only two financial questions: who is supplying the capital for the current wave of luxury hotel investment, and who absorbs the loss when returns fall short…
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Tourism All articles
I don’t want a hotel that’s a ‘home away from home’. I want the opposite
Staying a night in a hotel room is transactional. The hotel provides the service, and we pay for it.
read more
150 million foreign visitors are checking into China’s budget hotels
A manager at an ibis hotel in Zhangjiajie says that going to work these days feels a little like “walking into the United Nations.”
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Expedia Boosts Its Full-Year Sales Outlook on Strong Bookings
Expedia Group Inc. raised its annual sales forecast, signaling that consumers aren’t being deterred by higher hotel prices and airfare.
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Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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Events All articles
Call for cruise ships to fill Brisbane Olympics hotel room shortfall
A tourism leader has made a bold call to solve Brisbane’s hotel room shortfall ahead of the 2032 Olympics, saying cruise ships could fill that accommodation gap.
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Hotel room booking companies sued by San Francisco for offering ‘no value’ to consumers
If you’re traveling to San Francisco and get an online offer for a hotel reservation, double-check the price, city officials say in a newly filed lawsuit — it may be much more than the hotel is actually charging, with the extra sums pocketed by…
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Spanish hotel chain ceases operations in Cuba under pressure from Washington
Meliá group says Donald Trump’s sanctions make it ‘impossible’ to keep any of its 34 sites open.
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Hilton Plans Frankfurt Hotel Exit as US Sanctions Iranian Owner
Hilton Worldwide Holdings Inc. is preparing to terminate two controversial hotel management agreements in Frankfurt after the US sanctioned the longtime registered owner of the properties and called him a “key financier” for Iran’s Supreme…
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