Booking is copying Expedia's most durable asset
The company is folding Booking.com, Agoda, and Priceline into one B2B entity run by Agoda's CEO — a bet that the most valuable OTA business is the one hotels never see
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'At the end of the Tour all the teams will have the same number of hotel stars' says Christian Prudhomme
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Hotels face new EU sustainability requirements
European Union sustainability regulations are creating new compliance requirements for hotels, with businesses facing stricter rules on repairs, packaging waste and environmental claims.
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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News All news
Management All articles
Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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Korea orders suspensions for hotels hiding rates or overcharging guests
Korea will impose an immediate five-day operational suspension on hotels and lodges caught price-gouging or failing to transparently list their rates, the Ministry of Health and Welfare said Monday.
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Global Hotel Alliance reports double-digit revenue growth in Q2 delivering strong h1 results
Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced double-digit growth across all key performance indicators in Q2 supporting positive momentum in H1 2026…
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Why Chinese hotel groups still work for foreign hotel chains
A systemic result of the long-running dependent growth model in China’s hotel sector.
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Promotion All articles
Invest in Wellbeing launches to help hotels unlock spa membership revenue
Invest in Wellbeing has launched to help independent and boutique hotels generate recurring membership income from underused spa and wellness facilities.
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Nick Jones built Soho House. Now he wants to fix luxury hotels
Described as the hotel that would exist if Claridge’s and Chiltern Firehouse had a baby, St Clement is the new London venture from Nick Jones, his first endeavour since stepping back from Soho House. Hannah Twiggs goes to meet him to discover why…
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The hotel industry’s biggest success story
The world's largest hotel may grab the headlines, but the hotel industry's greatest success story lies elsewhere.
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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
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Technology All articles
Booking is copying Expedia's most durable asset
The company is folding Booking.com, Agoda, and Priceline into one B2B entity run by Agoda's CEO — a bet that the most valuable OTA business is the one hotels never see
read more
Hotel Robots: Integrating Automation in Hospitality
Robots in hotels? It may seem like something out of a sci-fi movie, but with persistent staffing challenges and evolving guest expectations, hotel robots are becoming a real consideration. This article examines the current state of hotel robotics…
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Career All articles
Hospitality Firms Urged to Maximise Apprenticeship Funding Before Deadline
Hospitality firms across the UK are being encouraged to accelerate their apprenticeship plans to take advantage of existing funding opportunities before major changes come into effect later this year.
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Train Your Team To Intentionally Communicate Hospitality Vibes
Doug Kennedy emphasizes the need for hospitality teams to be trained in intentional communication, highlighting its role in conveying a welcoming atmosphere and improving overall guest satisfaction.
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Development All articles
For decades, a hotel’s value was explained mainly by three factors: location, category, and operating results. Although these elements remain fundamental, the reality of today’s hotel market is far more complex…
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Dr…
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China Hospitality Market: European hotel giant Accor speeding up expansion in China
Amid a surge in both domestic and inbound tourism, China's hospitality industry is experiencing a wave of new opportunities…
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Allam family's Hassan Allam wins contract for Montage hotel and villas at Ras El-Hekma
Hassan Allam Construction has won the contract to build a 200-key Montage hotel and 96 branded villas at Egypt's Ras El-Hekma megaproject.
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Tourism All articles
Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
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Rocco Forte Hotels teams up with Sion to revolutionize how travel advisor commissions are paid
The hotel group is the first luxury brand to adopt the new commission platform, reinforcing its commitment to the travel advisor community.
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Tourist goes viral for questioning Malaysian hotel staff about ‘missing’ China flag
A Chinese tourist has gone viral online for confronting hotel staff in Malaysia over the absence of his national flag.
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Events All articles
'At the end of the Tour all the teams will have the same number of hotel stars' says Christian Prudhomme
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Global Hotel Alliance celebrates excellence at 2026 GHA AWARDS
Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced the winners of its 2026 GHA Awards, recognising outstanding achievements by member brands and hotels across the alliance's global portfolio…
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69-Year-Old Conman Arrested for Allegedly Defrauding 300 Luxury Hotels Across India Over 36 Years
In a case that has stunned the hospitality industry, a 69-year-old man has been arrested for allegedly cheating more than 300 luxury hotels across India over a period spanning nearly four decades…
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HVS Webinar Report: Hotel Insolvencies in Germany: Distress or Opportunity?
HVS and Bird & Bird webinar with 143 delegates examines Germany's hotel insolvency wave as a structural correction driven by higher financing costs and inflexible leases, with opportunities for well-capitalised investors…
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