Geopolitical labour pipelines: The hidden cost of luxury hospitality
Luxury hospitality is one of the world's most globalised industries, relying heavily on migrant workers to deliver premium guest experiences.
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Most interesting
Why Chinese hotel stocks are falling despite record expansion
Hotel groups’ revenue growth is increasingly diverging from franchisees’ profitability.
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Why Marriott is turning hotel rooms into showrooms
Marriott is deploying a new e-commerce strategy with destination-specific drops, selling the same decor and furniture found in its hotels as customers continue to impulse-buy based on travel experiences…
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The Loyalty Wars In The Hotel Space Are Centered On Local Experiences
Hotel loyalty programs are shifting focus from just points and free nights to enriching the entire travel experience. Global Hotel Alliance (GHA) is leading this evolution with its DISCOVERY program, adopting a "quality over quantity" approach to…
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News All news
Management All articles
Why Chinese hotel stocks are falling despite record expansion
Hotel groups’ revenue growth is increasingly diverging from franchisees’ profitability.
read more
The Loyalty Wars In The Hotel Space Are Centered On Local Experiences
Hotel loyalty programs are shifting focus from just points and free nights to enriching the entire travel experience. Global Hotel Alliance (GHA) is leading this evolution with its DISCOVERY program, adopting a "quality over quantity" approach to…
read more
Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Hilton recognized hotel owner margins compressing. So it did something about it.
Hilton President and CEO Chris Nassetta reached back to COVID days to give context to some of the lodging company’s newest initiatives to alleviate the financial stress its hotel owners have endured.
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Promotion All articles
Why Marriott is turning hotel rooms into showrooms
Marriott is deploying a new e-commerce strategy with destination-specific drops, selling the same decor and furniture found in its hotels as customers continue to impulse-buy based on travel experiences…
read more
Slash, Springsteen to Tell Story of Sunset Marquis — a Playground for Rock Stars
If These Walls Could Rock features interviews with Ringo Starr, Cyndi Lauper, Morrissey, Sheryl Crow, Dave Grohl and more about debaucherous hotel
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Claridge’s First Book Shows How It Became the Grand Dame of London Hotels
The famed locale just announced its first authorized biography. The ultimate insider’s guide to Claridge’s is finally here.
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Why does Guizhou open so many hotels themed around "liquor"?
Recently, Guizhou issued an action plan proposing to build 5 new high-star Baijiu experience hotels by 2027…
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Technology All articles
Why Hotel Distribution Is Still Broken, And What Comes Next
A couple of Saturdays back, a supplier asked us to block a user: 3,000-plus searches on one property, one set of dates, in 40 minutes. Normally that's fraud. It wasn't. It was an AI agent, a model wired to a headless browser…
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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT
New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy.
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Career All articles
Geopolitical labour pipelines: The hidden cost of luxury hospitality
Luxury hospitality is one of the world's most globalised industries, relying heavily on migrant workers to deliver premium guest experiences.
read more
UCB buys Cube hotel in £15m hospitality plan
A university has bought a recently-closed hotel and restaurant as part of a £15m investment programme, aimed at expanding hospitality training and creating more than 150 jobs across the city.
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Development All articles
Why empty offices are Europe’s next hospitality goldmine
Olaf Gröger, director at Hyphen, explores why office-to-hotel conversions are becoming Europe’s next hospitality opportunity.
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Hotel investment in Spain hits €2.46bn by June, up 26.5%
Investment in Spain's hotel sector continues to accelerate. During the first six months of 2026, 88 hotel assets and more than 12,000 rooms changed hands, pushing total investment to €2.46 billion, according to Colliers…
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Hotel franchising emerges as a key growth strategy in Africa
Africa’s hotel industry is entering a new phase of expansion, with international brands and local owners increasingly turning to hotel franchising to meet rising demand, improve operational efficiency and accelerate growth across key markets…
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For decades, a hotel’s value was explained mainly by three factors: location, category, and operating results. Although these elements remain fundamental, the reality of today’s hotel market is far more complex…
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Tourism All articles
Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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Research suggests that collecting these toiletries is usually less about saving money and more about how the brain processes rewards, possessions, and travel experiences…
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
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Events All articles
Hotel room booking companies sued by San Francisco for offering ‘no value’ to consumers
If you’re traveling to San Francisco and get an online offer for a hotel reservation, double-check the price, city officials say in a newly filed lawsuit — it may be much more than the hotel is actually charging, with the extra sums pocketed by…
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Spanish hotel chain ceases operations in Cuba under pressure from Washington
Meliá group says Donald Trump’s sanctions make it ‘impossible’ to keep any of its 34 sites open.
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Hilton Plans Frankfurt Hotel Exit as US Sanctions Iranian Owner
Hilton Worldwide Holdings Inc. is preparing to terminate two controversial hotel management agreements in Frankfurt after the US sanctioned the longtime registered owner of the properties and called him a “key financier” for Iran’s Supreme…
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'At the end of the Tour all the teams will have the same number of hotel stars' says Christian Prudhomme
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