Global hotel layoffs hit corporate staff as frontline roles remain hard to fill
Frontline service staff bring skills that technology cannot easily replicate.
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Most interesting
The rise of student housing in Hong Kong, hotel market faces a supply squeeze
Hong Kong currently has around 82,000 hotel rooms, equivalent to roughly 30 million room nights available in the market.
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Hotels are building the future. Can government keep up?
I wonder whether the Treasury fully understands what a hotel is becoming…
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Spain introduces hotel accessibility guidelines
Accessibility information guidelines for hotels have been unveiled by the Spanish Tourist Office. A practical framework for “clear, accurate and inclusive” hotel accessibility information has been produced in a new report…
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Airbnb hosts throw tantrums over strict rule changes as site loses its shine
They’re taking their spare keys and going home.
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Count Your Missed Calls Before You Buy Phone AI
Exclusive Feature: If you run a small hotel, someone has probably tried to sell you an AI that answers the phone, and the pitch may have opened with a figure about how many calls hotels miss.
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Hotel franchisees face growing impact conflicts
Hotel groups may benefit from expanding their brand portfolios, but competing properties can put existing franchisees' occupancy, room rates and profitability under pressure.
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Exhausted Chinese working mums book solo hotel stays to escape childcare and sleep
A 2025 study shows over a third of Chinese working mothers spend more than two hours daily on chores – far outpacing working fathers.
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