At least 40 people died and another 115 people suffered injuries after a fire tore through a bar at a luxury Alpine ski resort in Switzerland shortly after midnight on Thursday…
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P.K. Mohankumar spent forty years at the Taj group learning hospitality is not magic but meticulous, slightly mad devotion to detail.
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Govt Plans $4 Billion High-Rise Redevelopment of New York’s Roosevelt Hotel
Pakistan will pursue a high-rise redevelopment of the iconic Roosevelt Hotel in New York through a joint-venture privatization model, aiming to attract $3-4 billion in investment and boost the value of its stake by up to 250 percent…
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AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
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3,000 budget hotel operators suffer losses amid rise of unregistered online lodging platforms
MALAYSIA is estimated to be losing about RM58 million annually in revenue from the hotel industry due to the growing use of unregistered online accommodation booking platforms, a trend that has significantly affected the survival of local budget…
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In the sleek, rain-slicked streets of Amsterdam, a new and unsettling demographic is becoming increasingly visible: the working homeless. It is a phenomenon that is no longer confined to the fringes of society. In the shadow of the Rijksmuseum and…
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Why New Year’s Eve hotels cost 300% more for late bookers
If you’re keen on staying in a hotel for New Year’s Eve, now is the best time to book — but not for this year. Rather, to see in 2027.
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Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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