In the age of algorithms, hotel libraries are an act of resistance
Reading materials are no longer an afterthought in five-star resorts, and a whole industry is developing around selecting what literature deserves to be there
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In the age of algorithms, hotel libraries are an act of resistance
Reading materials are no longer an afterthought in five-star resorts, and a whole industry is developing around selecting what literature deserves to be there
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Has Kim Jones designed the ultimate hotel merch?
In Tokyo, the British designer unpacks his collaboration with Aman Essentials, a comprehensive wardrobe for those who frequent the luxury hotel group’s resorts – including Jones himself, one of Aman’s most dedicated customers…
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Andy Murray swaps tennis court for hotel renovation in new TV series with wife Kim
Three-part series follows the couple and their 80-strong team as they transform Cromlix, the five-star hotel where they married in 2015
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AI Search is Forcing a Return to the Fundamentals of SEO
'SEO was once the big thing, but despite its importance, it gradually became an afterthought'.
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The world’s greatest hotel is being ruined by influencers
Poule de luxe stalked through the lobby on six-inch spike heels. In her wake shambled a small son and broken wallet of a husband…
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British Airways' hotel-inspired first class suites to start flying soon
British Airways is bringing the experience of a luxury hotel to 35,000ft with private first class suites, restaurant-style dining, bespoke bedding and skincare designed around the body's circadian rhythms…
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5 Of The Juiciest Anecdotes From London’s Most Storied Hotel
“I just adore Claridge’s,” Dame Joan Collins once remarked…
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Hotel Blacklist Launches New Accommodation Industry Risk Assessment Tool
Hotel Blacklist has launched a new free online resource designed to help hotels and accommodation providers identify high-risk guests and prevent potential financial losses, property damage, fraud, and disruptive behaviour. The service, available…
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These Hospitality Execs Know Who Belongs at the Table
Inside is a new membership app that offers comp meals and discounted hotel stays to a curated crop of "culture shifters."
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How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action
The industry does not need a new dashboard for every soft date. In many cases the hotel already has enough data. What is missing is a reliable bridge from “we know these dates are weak” to “here is what we are doing about them this week."…
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Where potato is king: Staying at the one and only Potato Hotel
Guests arriving at the Potato Hotel in northern Germany are greeted by a schnaps served in a potato-turned-tumbler.
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How Banjo and Ro Beale created Ulva House, their magical Hebridean island hotel
It may cover just under eight square miles and be accessible only by ferry, but the remote Hebridean island of Ulva is set to become a must-visit destination, thanks to an Australian coupoe and the unique boutique hotel they’re crafting from a…
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‘Real experiences’: Mondrian Hong Kong general manager on why community matters
Dirk Dalichau explains how a hotel’s message should be welcoming not just for guests but also for a city’s wider community
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Seoul certifies hotels for recovering international patients
Long drawn by Seoul’s reputation for world-class specialized medical care, cutting-edge cosmetic procedures and advanced health screenings, hundreds of thousands of international patients fly into the city each year…
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Google Warns EU Regulations Will Reduce Search Quality
Google on Tuesday rolled out changes to its online search resultsin Europe to satisfy European Union (EU) antitrust regulators, but said the change will degrade user experiences that could cost businesses in time and money…
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Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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We desperately need more negative hotel reviews
When you read a restaurant review, you expect it to be critical. The same is true of theatre reviews, which often reward shows with one star. The same can not be said for the travel industry…
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UMG enters UK hotel business as music-based hospitality experience launches with Outernet in London
The announcement of UMusic Hotel Denmark Street in London arrives just over three years after the major’s first hotel in Madrid. UMG has identified growing demand internationally for experiences combining music, tourism and lifestyle…
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Are AI-powered RFP Responses Really Good for Hotel Group Sales?
While the new tech might help hotel salespeople respond quicker, their pitches might not stand out.
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‘We like to mingle with people’: The Italian princess who wants tourists to stay in her palace
In the classic movie “Roman Holiday,” Gregory Peck’s American reporter encounters Audrey Hepburn’s incognito European princess without initially realizing her royal identity.
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Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
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Overnight accommodation and sleep options at airports continue to grow and now include everything from traditional hotels to cabins and sleep pods, writes Joe Bates.
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Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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What Happens When Influencers Find Your Favorite Hotel?
A luxury hotel’s greatest asset is the one thing it increasingly struggles to advertise: privacy.
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