Return-to-office traffic is fueling a catering boom in 2024
Chains like Cracker Barrel, BJ’s and Wings & Rings will continue to lean into the profitable channel this year after seeing double-digit growth in 2023. From office settings to private events, catering demand is growing dramatically…
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In the latest thought-provoking episode of "The Unfamiliar Shift with Ariela," listeners are treated to an insightful journey into the heart of boutique hospitality, led by the seasoned entrepreneur Cory Schisler and his partners, Jay and Kyle…
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Insights from the Customer: How Feedback Drives Quality in the Hospitality & Tourism Industry
Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. Here’s how four key players from these industries approach feedback to drive satisfaction and attract more visitors…
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Hotel trends that are on the rise Industry experts make their predictions for the coming year
Booking a holiday is a surefire way to alleviate the dreaded January Blues. Getting a city break or sunny escape in the diary – even if it’s still a little way off right now – gives you something to look forward to…
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Hotels.com is a ‘matchmaker’ in new global ad campaign
A Hotels.com spokesperson said the campaign is “meant to build favorability and consideration among travelers to book with one of our hotel partners through the Hotels.com app.”…
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Essentials of Branding for Hotels
Imagine walking into a hotel and being greeted not just by a friendly face at the reception but by an experience so uniquely tailored to your preferences that you feel like the entire place was built just for you…
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Ikos Resorts unveils brand campaign celebrating Greek hospitality
Ikos Resorts has unveiled a new brand campaign for 2024 celebrating Greek hospitality…
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Exclusive, Luxury, Private Dining with Le Bristol Paris and Dom Pérignon
Dom Pérignon’s rarest Champagnes pair with the finest Michelin-starred gastronomy on Paris’ Rue du Faubourg Saint-Honoré…
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Olympic Night will see exorbitant hotel prices in Paris
As the Olympic Games for 2024 draw near, hotels in Paris decide to increase their rates. The hotel rates will surge exponentially during opening night for Olympic games in Paris…
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‘F1 Fooled Us’: $4 Million Losses Served by Las Vegas GP Makes Local Business Owners Hit Back
The poster boy of the 2023 season, as it turns out, has become a troubled child. The Las Vegas GP went through a roller coaster of emotions and opinions between the build-up to post-race…
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Mocktail recipes to try for Dry January
Mixologist Elizabeth Gascoigne shares delicious mocktail recipes for those looking to participate in Dry January.
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Hospitality leads way as tourism industry recovers
Hospitality has been the fastest sector to recover in the whole tourism industry in 2023, with its level almost equal to 2019, the China Tourism Association revealed recently…
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HSMAI Perspective: Advancing Women in Hospitality
As we close another chapter and welcome the New Year, I reflect on HSMAI Foundation’s enduring commitment to our core tenets: attracting, developing, and engaging commercial talent in the hospitality industry…
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There’s a new permanent resident of the Stanley Hotel in Estes Park
The International Cryonics Museum opened this month in the hotel’s ice house, a building that once stored ice harvested from the property’s adjoining pond. The hotel and Alcor, a non-profit cryonics research organization, partnered on the project…
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50%-75% decrease in hotel occupancy rates after Gaza war
A recent report by the World Bank, regarding the Israeli Occupation’s aggression against the Gaza Strip, revealed that the potential economic impacts on the Jordanian economy will be significant as the war widens, directly affecting the tourism…
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Booking, Agoda or Expedia? A review of 200,000 hotel searches shows which has the best rates
Vacations can be fabulously relaxing. But booking one is another story. The average traveler views 141 pages of travel content in the 45 days prior to booking a trip, according to an Expedia Group report…
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Hotels.com leverages NBA players’ expertise in new campaign
With games in more than 40 cities around the country, NBA players spend enough time in hotels to become experts in the amenities they provide…
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Hotel RevPAR exceeds pre-pandemic levels in 2023 despite lower occupancy levels - Singapore
As the global community transitions beyond the pandemic’s impact, Singapore’s hospitality industry has been mostly stable in 2023…
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A Ski Resort Rebrands as Ultraexclusive, and Some Locals Feel Left Out
Windham Mountain, a ski resort just over two hours north of New York City, was in need of revamping. The lift lines were too long. The food and drink quality had declined…
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New $250 Minimum Charge: Hotels Are Killing Room Service, Slowly And Then All At Once
The Cosmopolitan Hotel in Las Vegas, a Marriott Autograph Collection property, now has a $75 minimum for room service. And if you want proper plates and napkins, rather than cardboard and paper, there’s a $250 minimum for that…
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This little Tahoe hotel made Tripadvisor’s ‘Best of the Best’ list
A hotel in Lake Tahoe made the 2023 "Best of the Best" list of hotels in the United States from travel-rating site Tripadvisor…
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What do hotel guests really want in 2024? You might be surprised by the answer
Are you ready for the latest hotel gimmick? It’s giving you what you want. I know, it’s revolutionary. But that’s the surprising discovery Eric Stone recently made when he booked a room at a Holiday Inn property in Las Vegas…
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Group business comes in many forms - corporate, sports, entertainment, government, religious, etc. - and it is an essential piece of hotel sales…
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While the April 2024 total solar eclipse is still four months away, for those who’ve waited to plan a trip to the path of totality, they may find it difficult to find accommodations, particularly at an affordable rate…
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