Hotel groups grow loyalty membership despite 'points fatigue'
Accor is targeting more than €100 million in revenue from loyalty partnerships in the next 18 months…
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Hotel groups grow loyalty membership despite 'points fatigue'
Accor is targeting more than €100 million in revenue from loyalty partnerships in the next 18 months…
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How Art-Invest improved revenues, profit and value at the Leonardo Royal Hotel Berlin Alexanderplatz
Since acquiring the Leonardo Royal Hotel Berlin Alexanderplatz four years ago, Art-Invest Real Estate has improved revenues, profit and value at the 346-bedroom property.
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Why leases struggle to please all stakeholders
Steep rises in operational costs and an uneven recovery after Covid have put leases under the spotlight. Do hotel leases still deliver the right balance of risk and reward for both owners and operators…
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Singapore’s billionaire Kwek Leng Beng to expand CDL’s hotel count to 500 globally
Singaporean billionaire Kwek Leng Beng plans to expand his company City Developments Ltd’s hotel portfolio to 500 globally in the coming years as the recent boardroom feud cools.
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Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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In battle for independents, Curator touts control
The collection of independent hotels recently grew to 81. President Jen Barnwell discusses the lure of big brands, cost containment and F&B opportunities.
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OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
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The Gulf investors who are shaping global tourism
From London’s Park Lane to island resorts in the Indian Ocean, Gulf investors are steadily expanding their footprint in some of the world’s most prestigious hospitality assets.
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Why Hilton is confident about continued NUG growth
Hilton CEO Chris Nassetta said the growth should come organically, adding that the company wants to add more brands this year.
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Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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Omni Hotels duck RICO claims from private villa owners
The "villa" owners had accused the Omni La Costa Resort and Spa of a pricing scheme that drove more guests to the resort's own rooms over their swanky villas.
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Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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Hospitality industry hiring crisis reaches new heights
Many activities undertaken in leisure time in the U.S., including eating out, traveling and recreation, depend on a large workforce. Data from the U.S…
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Why China’s high-end hotels are now setting up food stalls outside
ZHENGZHOU, Henan – On a sweltering 36 deg C evening, a man stood under a makeshift tent outside his hotel, scooping a Chinese summer delicacy into takeout boxes – piping hot xiao long xia, or crayfish – selling for just 38 yuan ($5.30) per 500g…
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Interview with Barbara Muckermann, Group CEO of Kempinski Hotels
Barbara Muckermann has been the Group Chief Executive Officer of Kempinski Hotels for just over a year, after spending most of her professional career in the cruise industry, notably at the helm of Silversea Cruises. She is an active member of the…
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The Wolseley to get hotel spin-off as Minor Hotels announces four new brands
Minor's CCO Ian Di Tullio told BH The Wolseley Hotels is in active talks to come to New York and Dubai, while London would be "a natural fit" for the brand
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The Hotel Industry's Bold Play: When Your Biggest Partner Becomes Your Target
Across Europe, we're witnessing an unprecedented wave of collective legal action as hotel associations in more than 25 countries have joined forces to sue Booking, seeking billions in damages for commissions paid between 2004 and 2024…
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Waiters and hotel staff: Italy invests €120 million to improve staff accommodation
An innovative measure to address one of the main challenges facing the tourism and hospitality sector: the difficulty seasonal workers have in finding affordable accommodation. With a total allocation of €120 million spread over three years, the…
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Facing poor demand, hotels offer bargain deals to draw holidaymakers
Facing lower occupancy due to high-season sticker shock, hotels across Türkiye have rolled out aggressive discount campaigns in a bid to lure local vacationers. Some establishments are offering discounts of up to 30 percent, while others have…
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KSL Capital and Rodina acquire $2bn hotel assets
A resort real estate investment partnership between KSL Capital Partners and Rodina is acquiring a $2bn (€1.7bn) property portfolio from Hyatt Hotels.
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Bosphorus landmark waterfront hotel Les Ottomans sold for $80M
Les Ottomans, one of Istanbul’s most iconic waterfront properties, was sold for ₺3.2 billion ($80 million) on Monday in a court-ordered foreclosure auction to BLG Capital, a company led by prominent real estate investor Serdar Bilgili…
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Can Capsule Hotels Fix What India’s Budget Stays Got Wrong?
If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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