Middle East weakest performing region for hotel operators
The Middle East was the weakest-performing region for the world’s largest hotel operators, as the Iran war dented otherwise strong global results this earnings quarter.
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Why Marriott is turning hotel rooms into showrooms
Marriott is deploying a new e-commerce strategy with destination-specific drops, selling the same decor and furniture found in its hotels as customers continue to impulse-buy based on travel experiences…
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The Loyalty Wars In The Hotel Space Are Centered On Local Experiences
Hotel loyalty programs are shifting focus from just points and free nights to enriching the entire travel experience. Global Hotel Alliance (GHA) is leading this evolution with its DISCOVERY program, adopting a "quality over quantity" approach to…
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Why Hotel Distribution Is Still Broken, And What Comes Next
A couple of Saturdays back, a supplier asked us to block a user: 3,000-plus searches on one property, one set of dates, in 40 minutes. Normally that's fraud. It wasn't. It was an AI agent, a model wired to a headless browser…
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Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT
New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy.
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Hilton recognized hotel owner margins compressing. So it did something about it.
Hilton President and CEO Chris Nassetta reached back to COVID days to give context to some of the lodging company’s newest initiatives to alleviate the financial stress its hotel owners have endured.
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IHG launches US beta of AI search across digital channels
The new search tool allows travellers to enter requests in everyday language rather than relying only on standard filters.
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Why empty offices are Europe’s next hospitality goldmine
Olaf Gröger, director at Hyphen, explores why office-to-hotel conversions are becoming Europe’s next hospitality opportunity.
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Trip.com Fined in China Antitrust Case as Price Wars Continue
China’s months-long antitrust probe into Trip.com Group Ltd. ended with a multi-billion-yuan penalty on the nation’s largest online travel agency, but the action does little to ease the fierce price wars gripping the domestic hotel sector…
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Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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Flyfi Launches Hotel Booking Platform With Cryptocurrency Payments and No Account Registration
Privacy-first travel platform debuts with dedicated hotel packages for Token2049, Singapore and Devcon 8 in Mumbai, letting attendees book and pay for accommodation straight from their wallet.
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Spanish hotel chain ceases operations in Cuba under pressure from Washington
Meliá group says Donald Trump’s sanctions make it ‘impossible’ to keep any of its 34 sites open.
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Why does Guizhou open so many hotels themed around "liquor"?
Recently, Guizhou issued an action plan proposing to build 5 new high-star Baijiu experience hotels by 2027…
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Hotel investment in Spain hits €2.46bn by June, up 26.5%
Investment in Spain's hotel sector continues to accelerate. During the first six months of 2026, 88 hotel assets and more than 12,000 rooms changed hands, pushing total investment to €2.46 billion, according to Colliers…
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Why Hotel Tech Companies Need to Spend More Time at Investment Conferences
There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point. Customers are remarkably good at identifying today’s pain…
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Hospitality Is Losing the First Job That Teaches People How to Work
The UK is confronting two workforce problems at the same time. Nearly one million people aged 16 to 24 are not in education, employment or training, prompting plans to expand work experience and employment support. Meanwhile, hospitality businesses…
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Hilton Plans Frankfurt Hotel Exit as US Sanctions Iranian Owner
Hilton Worldwide Holdings Inc. is preparing to terminate two controversial hotel management agreements in Frankfurt after the US sanctioned the longtime registered owner of the properties and called him a “key financier” for Iran’s Supreme…
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