Rotana, one of the leading hotel management companies in the Middle East, Africa, South Asia, and Eastern Europe, is excited to announce the appointment of Ugur Talayhan as Country Manager for Türkiye, Eastern and Central Europe, effective September…
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Choice Hotels introduces Lobby in a Box modular design package
Choice Hotels International has introduced a new modular design package, Lobby in a Box, to enhance extended stay hotel conversions for its Suburban Studios and MainStay Suites brands.
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We speak to the CEO of Raffles and Fairmont about the evolution of the brands and the future of the luxury hospitality industry.
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Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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How the ‘Pursuit of Wow’ Can Help You Deliver the Highest Levels of Service
It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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Holidays can cost 50% more if you book on a computer, not a smartphone app
Families planning half-term breaks face paying up to 50 per cent more on Booking.com if they use a computer rather than the travel firm's smartphone app.
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Swillhouse revelations are the end result of the glorification of hospitality’s toxic culture
From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
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BANGKOK – Former Six Senses President Bernhard “BB” Bohnenberger has created a hotel management company whose ideals have already won over several owners to build authentic niche resorts in unique locations bearing the company’s name, Discover…
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Hotel Tech-in: The sensors alerting hotel staff of cleanliness issues
Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest experience.
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Singapore vs. Hong Kong: A Hotel and Tourism Rivalry
Singapore and Hong Kong were once seen by many travelers as shopping-centric destinations. But Singapore has recast itself as an experience destination with many live events, widening its lead against Hong Kong in tourism…
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Hotel leaders to explore the use of AI and guests experience goals at TIS2024
The fifth edition of TIS – Tourism Innovation Summit will take place from October 23 to 25, 2024 in Seville, Spain.
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Glyn Aeppel on music's inspiration, taking risks
Glyn Aeppel is a hotel developer and a music composer who finds inspiration and spark her business creativity…
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What are Spain's controversial new rules for registering hotel guests?
Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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America's most popular motel chain is sold to overseas buyer for $525 million
An India-based hotel operator is to purchase America's most popular motel chain in a $525 million all-cash deal.
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Hotel performance in 2024 - An unpredictable market with silver linings
Rising costs, changing booking trends, good leaders, and even the weather…are just some of the things that have influenced the performance of hotels so far this year.
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Why Sage Hospitality sees more apartment-hotels in its future
The hospitality company that leans heavily into lifestyle and F&B is leveraging its strengths with a new Apartments by Marriott Bonvoy project in Savannah, Georgia. We dig into the details of the deal…
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BWH Hotels names new lead for China
BWH Hotels has named Harry Dong as the new President and CEO of BWH Hotels China (Hong Kong, Macau, Taiwan), Mongolia, and Nepal, following in the footsteps of his father, William Dong, who previously held this role…
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Boutique hotels win big in China’s travel surge
China’s domestic luxury hotel sector is seeing significant growth as travelers shift to premium accommodations, with high-end hotels now accounting for 60% of bookings.
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