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There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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Eric David Meeuwsen didn’t plan on becoming one of Florida’s most trusted hospitality consultants. He just loved the feeling of a great guest experience.
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One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue.
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Fifteen major operators were hit with the notice by Japan’s Fair Trade Commission mercially-sensitive information like price-setting policies, revenue per room, and projected occupancy rates. 
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Hotel Equities and Springboard Hospitality have merged, effective May 1. Terms and conditions were not disclosed. Hotel Equities is known for its performance in branded, select- and full-service assets while Springboard Hospitality is a leader in…
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Crisis isn’t a one-time test. It’s a daily measure of readiness. The hotels that thrive aren’t reacting, they’re preparing.
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Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care…
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UAE billionaire Khalaf Al-Habtoor is considering hiring a Chinese company to deconstruct his five-star hotel in Beirut and move it to another country, following a decision in January to end all investment in Lebanon…
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Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Revo Hospitality has been born, as a rebrand and repositioning of the HR Group, reflecting its recent growth as a major European hotel manager
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Digital transformation in hotels isn’t stuck because hoteliers are scared of spending. In fact, hotels spend millions every decade on renovations, replacing FF&E (furniture, fixtures, equipment), and upgrading HVAC systems without blinking…
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Loyalty fees increased by 4.4% in 2024, outpacing 2.7% revenue growth, but at just $5.46 per occupied room or 1.6% of total revenues…
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What hotel brands don’t know is that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that are readily…
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If you’ve watched hotel sponsorships lately you may have noticed: the name they are advertising aren’t the company or hotel brands. Instead of Marriott or Accor, it’s Bonvoy or All. These loyalty programs are becoming the central identity of the big…
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Sebastien Bazin, chairman & CEO, Accor, told hospitality professionals to “enjoy the ride” as he predicted the continued growth of travel and tourism at the IHIF EMEA in Berlin on Monday.
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As the hospitality industry faces new identity verification regulations across Europe, there is pressure on hotels to adopt digital identity solutions. As Spain’s hospitality industry learned in November, new legal requirements can be challenging…
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Business intelligence is evolving from static reporting to custom commercial insights. For revenue managers, this means transforming how we analyze, visualize, and act on data. Here are the key trends reshaping our field…
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LVMH has acquired a stake in the small hotel brand Fontenille Collection. Over coffee at the Ned in New York, co-founder Frédéric Biousse shares the story behind the deal every indie hotelier wants.
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