Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT
New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy.
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IHG launches US beta of AI search across digital channels
The new search tool allows travellers to enter requests in everyday language rather than relying only on standard filters.
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Flyfi Launches Hotel Booking Platform With Cryptocurrency Payments and No Account Registration
Privacy-first travel platform debuts with dedicated hotel packages for Token2049, Singapore and Devcon 8 in Mumbai, letting attendees book and pay for accommodation straight from their wallet.
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Why Hotel Tech Companies Need to Spend More Time at Investment Conferences
There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point. Customers are remarkably good at identifying today’s pain…
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Hotel Robots: Integrating Automation in Hospitality
Robots in hotels? It may seem like something out of a sci-fi movie, but with persistent staffing challenges and evolving guest expectations, hotel robots are becoming a real consideration. This article examines the current state of hotel robotics…
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Rocco Forte Hotels teams up with Sion to revolutionize how travel advisor commissions are paid
The hotel group is the first luxury brand to adopt the new commission platform, reinforcing its commitment to the travel advisor community.
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INFiLED illuminates Dubai’s tallest hotel
An INFiLED curved WP series LED screen has been installed at the Ciel Dubai Marina, the tallest hotel in the world.
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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
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TikTok’s road to becoming a super app
Although TikTok is widely described as a social media giant, it’s been gradually moving beyond that category. Over time, the video app added TikTok Shop, a map for local discovery, robust search, games, and so much more…
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The Media Mention Is Now a Distribution Channel—Is Your Hotel Treating It That Way?
Lighthouse research finds 82% of AI hotel recommendations draw from OTAs and editorial media, meaning press coverage in outlets like Condé Nast Traveler now directly drives booking visibility, not just brand awareness…
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AI Reshapes Hotel Paid Media as Click-Through Rates Plummet
The rise of AI-driven search and advertising is rapidly changing the effectiveness and strategies of hotel paid media, with declining click-through rates, increased zero-click searches, and a shift in advertising power from Google to Meta, requiring…
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Mass data breach on over 100 Dutch hotels hits guests
People with hotel reservations in the Netherlands are being sent convincing fake payment requests by criminals who have obtained their booking details, after a data breach that has hit at least 100 hotels…
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World’s first robo-staffed hotel on the way
Robots’ production in technology powerhouse Shenzhen is highly efficient and is of top quality. And, robots will soon be walking into hotels – as servants.
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Behind The Curtain At Singapore’s Most Ambitious Green Hotel
The Pan Pacific Orchard is an icon of sustainability. But behind the curtain, it’s a struggle to keep a high-rise hotel green. Here’s how they’re doing it.
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Design Secrets of Immersive Hotels: How the World’s Smartest Stays Pull You Into Their Story
There was a time when a great hotel meant a comfortable bed, a decent breakfast, and a reliable Wi‑Fi connection. That’s no longer enough…
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Hotels strive to be found as AI models conduct travel search
With people increasingly adopting AI to help plan their vacations, hotels are working to make sure that you check them out—and check in.
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Sales Equals Speed in 2026 for Hotel Lead Nurturing
We all know the cheetah is the fastest land animal, but do you know what’s the next fastest out on the African savannah? It’s prey.
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