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Top hotels suspend bookings under ‘Half-Half Thai Travel 2025’ scheme due to system glitches.
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
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When travellers search for a hotel, they’re not just browsing, they’re comparing…
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We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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Despite hospitality investors and travel consumers facing a turbulent landscape, the desire to experience new places has never been stronger, delegates heard at the NYU International Hospitality Investment Forum in New York on Monday…
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Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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What trends do I see in hotel visual marketing today? The biggest one is emotional presence. In 2025, guests no longer respond to static perfection — they seek atmosphere. They want to feel what it’s like to be there before they ever arrive…
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At one point in his life, Ritesh Agarwal had 30 rupees in the bank. Today, as the founder and CEO of OYO Rooms, he is one of the youngest billionaires on the planet.
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International development executives discuss the company’s recent Super 8 deal in Saudi Arabia, as well as APAC and Latin America development trends.
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The swimming pool, which used to be a simple leisure space, is evolving into an immersive content space that combines media art.
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The superyacht cruise ship, dubbed the Four Seasons I, is being kitted out with "sea limousines", luxury restaurants, a cigar room and even a four-story private penthouse suite.
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The property rental firm has announced a major expansion of its services as it aims to further challenge hotels.
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There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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In the hospitality industry, there is yet another obstacle that operators really need to worry about. We all know that guest trust is the cornerstone of success but what if we breach that trust and not even on purpose? While we can go the extra mile…
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One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue.
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