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Luxury travel specialist Oliver’s Travels has just released a brand-new study that ranks the best ski resorts in Europe…
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UNWTO is to work with the Bellavista Institute of Higher Education on a new International Centre associated to the UNWTO Academy for tourism training in Switzerland.
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Marriott International has announced plans to expand its luxury global portfolio next year…
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There has been a tendency to focus on the negative over the past nearly two years, and rightly so. We’ve watched the trends, hoping our industry would bounce back more quickly than it has…
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The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation and The BHN Group have revealed that David Kong, the recently retired president/CEO of BWH Hotel Group, has been named the inaugural recipient of the Arne…
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2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
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As a hotel manager or owner, your primary goal in business is more than just operating at a profit. You also want to make sure that your guests have a safe and enjoyable stay while on your property, too…
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It's undoubtedly one of the coolest hotels in the world, and Sweden's ICEHOTEL has just launched its 32nd incarnation with a touch of royal magic.
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Many travel CEOs have talked about the opportunities that the Covice crisis brought about, but it will be some time before we see which ones actually took advantage of this period to improve things for their guests or other travelers…
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It’s that time again when we all collectively look at the digital trends and opportunities for the new year. Naturally, Google leaders from across Europe, the Middle East, and Africa (EMEA) are looking ahead too…
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It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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Why AI Technology has Failed the Hospitality Industry – Thus Far
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Campgrounds, glamping sites, recreational vehicles and anything else that offered fresh air, physical distance and a decreased chance of cancellation due to Covid-19 regulations saw significant boosts in bookings in 2020…
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Face-to-face trade shows, client meetings and team gatherings are getting back on the schedule. As more business travelers hit the road, what can hotels do to welcome back these high-value guests and improve their experiences…
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A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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Just because a company isn't in the business of renting out guest rooms to travelers doesn't mean they aren't attractive in the eyes of a hotel mergers-and-acquisitions team. Future hospitality M&A is going to be more creative than in prior decades…
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Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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