Is Technology the Secret to Successful Hotel Franchise Partnerships?
Franchise owners thrive from the latest advancements in hotel tech to drive automation, productivity, guest service, and revenue
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How To Optimize Data Security At Hotels
Data – it’s the currency of the modern age…
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IHG Hotels & Resorts Introduces IHG One Rewards
The industry's first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.
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With so many choices, how do you find the right resort?
All-inclusive resorts have come a long way since Belgian entrepreneur Gerard Blitz introduced Club Med resorts to the world in the 1950s.
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Omni Hotels & Resorts has appointed Kurt Alexander president of the company, replacing Peter Strebel, who will now take on the role of chairman.
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Guest Service: the Path Forward
A few months ago, we shared our experience during the pandemic, adding our voice to an industry struggling to come to terms with not only what we had gone through to date, but with finding a way forward in a new landscape…
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Ekert on how Sabre will disrupt itself to win in the market
TMCs in tech arms race – scale and capabilities to invest will win, says ex-CWT chief, now Sabre president
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FRANK CONVERSATION WITH ATLANTIS PRESIDENT, MD AUDREY OSWELL
As the first woman to serve as the president and managing director of Atlantis Paradise Island Bahamas, Audrey Oswell said despite the leadership obstacles she has faced, they never got in the way of her achievements…
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After two years of pandemic isolation, multigenerational family travel is booming
With the height of the pandemic in the rearview mirror, families who may have put a reunion on hold in 2020 and 2021 are increasingly looking to reconnect with their loved ones through travel.
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SP Square Selected by OYO Hotels as The Company Standard for Performance Management Platform
World’s third largest hotel brand to implement SP Square’s advanced operations management technology platform as Company Standard.
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Multi-unit franchising: choosing the right approach
The concept of franchising has, for the most part, performed positively in spite of lockdowns, supply issues and other factors. Abdul Kader Saadi, managing director of Glee Hospitality, puts multi-unit franchising in the spotlight…
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Preparing For Shifting Tourist Expectations & Behaviors In 2022
The effects of the pandemic have perhaps made it more difficult to spot travel trends and behaviors. Nevertheless, there are some undeniable facts regarding the changing expectations and behaviors of travelers…
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HVS Monday Musings: Remote Work Creating Opportunities for the Hospitality Industry
Remote work, which has gained acceptance in the last two years, has transformed the hospitality industry, opening up an array of new customer segments…
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How to secure hotel business communications against data breaches?
As travel started to resume, scammers and hackers are also back to take their share of the business…
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IHG’s Voco brand trials personalised 'Turn Up' service
IHG Hotels and Resorts’ hotel brand Voco is trialling new tailored service ‘Turn Up’ at select properties in the UK.
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PKF hospitality group starts Future of Hospitality Institute
The PKF hospitality group has founded the Future of Hospitality Institute, a think tank for the hotel, living, tourism and leisure sectors. The new head of the institute is Paul Rands.
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The Early Bird Gets the Hotel Guest!
Let's be real – the desire to travel is definitely there. This is true for people around the world. People living in the US want to go to US destinations they have never been to or to a country they have seen only in movies. People from other…
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Imagine, 50 years ago, walking in to your manager’s office asking them whether you can work from home for a week?
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