Accor planning 1,300 Jo and Joe hotels in China
Accor and joint venture partner Ennismore have announced plans to open more than 1,000 properties under the Jo and Joe brand in China.
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Cultivating An Authentic Guest Experience
While it may be true that there is no "one-size-fits-all" model for guest satisfaction in the hospitality industry, The Outrigger Way has gotten us fairly close to cracking the code.
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SHORT-TERM RENTAL INDUSTRY MUST DO A BETTER JOB VETTING TRAVELERS
In July 2011, I got a call from Brian Chesky. HomeAway was six years old, having been formed by acquiring the grand dames of the online vacation rental industry. What, he asked, did HomeAway do when a guest tried to destroy the home…
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A tech revolution has been ushered in over the past decade, setting the stage for transforming the online space as we understand it…
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Hilton to open its first net-zero hotel in the US
Hilton will open its first net-zero hotel in the US next month, with bookings from mid-May. The hotel is in a building which was originally opened in 1970 as the Armstrong Rubber Company Headquarters…
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HB Exclusive: New president/COO at Rockbridge Hospitality
Rockbridge has appointed Tom Healy to the role of president/COO of Rockbridge Hospitality and existing operational affiliate, Bridgepoint Hospitality. He brings more than 30 years of hospitality leadership experience to this new role…
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FOUR TRENDS FOR NOW, FOUR FOR LATER
You likely have your blinders on for the summer ahead. It will be an exciting one, to say the least, as travel recovery gets underway and we continue to contend with labor problems…
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Facing skilled worker shortage in the hospitality industry
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently…
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OY Hospitality to launch five new F&B concepts in Dubai
OY Hospitality, the Dubai-based hospitality group, has announced plans to roll out a portfolio of five high-end restaurants. The concepts are confirmed to open across Dubai between 2022 and 2023.
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A cut above the rest: Top Chef winner Charbel Hayek
At 24 years old, Charbel Hayek is the youngest chef to have ever won Top Chef Arabia. Here, the Lebanese talent tells us about his experiences and his culinary journey.
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citizenM Launches the First Hotel Membership of Its Kind
The disruptor of traditional hospitality industry takes a new approach to loyalty programs
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Ascott targets 150 Lyf properties by 2030
Serviced apartment group Ascott has set an ambitious target of opening 150 properties under its “co-living” Lyf brand by 2030.
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Guest Preparation Like Never Before
For owners, managers, and employees alike, the past few years have been, in a word: unpredictable!
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HOW HOTELIERS CAN USE EMAIL TO CAPTURE THE RETURN OF TRAVEL
Travel might not be quite back to pre-pandemic levels yet, but it’s getting there – especially for leisure travel.
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WHITE LABELS ROCK THE BOAT ACROSS ASIA
There is one truism about the connection between trends and the global pandemic that could not be more accurate: COVID-19 for the most part is an accelerator towards a future that was already coming, suddenly pushed into the path of a speeding…
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20 Chocolate secrets to delight and inspire
Easter is here and with it comes the breaking of Lent and the tradition of eating chocolate eggs, bunnies, … in fact chocolate anything. Chocolate often features in our lives as "treat", "a pick-me-up", a gift on special occasions…
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IN-ROOM ENTERTAINMENT: PERSONALIZATION, FLEXIBILITY IS KEY
Although travel sentiment has been climbing steadily, the pandemic and social distancing has resulted in travelers spending a significant amount of time inside their hotel rooms to limit their exposure to public spaces…
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Rearranging the Communications Hierarchy in the Post-Pandemic
Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage…
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