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Employees are the heart and soul of an organization. Without them, a company is a mere lifeless building. Their presence makes it come alive while their efforts take it to the heights of success…
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Since its launch, 25 percent of all messages received by Snowbird’s Dog Chat have been ticket buying requests, which allowed the resort to drive more than $150,000 in projected annual assisted revenue into the purchase funnel…
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The Middle East hotel industry reported revenue per available room (RevPAR) that was 85.6% of the pre-pandemic comparable, the highest among the global regions, according to year-end 2021 data from STR…
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Castell Project Reports 1 in 6 Women Hold Vice President Titles With Hotel Companies. Women are growing their presence in leadership roles in the U.S. hospitality industry, both in executive positions as well as in public-speaking engagements…
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The World Tourism Organisation (UNWTO) has echoed the World Health Organisation’s (WHO) call to lift or ease travel restrictions amid the Covid-19 pandemic.
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Coronavirus has created two pandemics: COVID-19 and its growing number of mutations and a “shadow pandemic” of violence and intolerance, largely against service workers with in-flight incidents getting the most press…
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A female tourist was thrown out of Venice after she was caught posing for photos topless on a war memorial.
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As Texas-based chef and restaurateur Tim Love's culinary career heated up, he found himself on the road more and more to fulfill his growing number of obligations…
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By taking these three major trends into consideration, hotels can take steps to future-proof their business operations in the wake of future challenges.
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There is no mistaking the importance of online reviews for hospitality. 85% customers trust online reviews before making a booking.
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Passengers aboard a cruise ship were surprised by a tack change this weekend when their luxury liner docked in The Bahamas to avoid seizure in the US.
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Digital art can heighten visual impact, set a mood and offer the simple ability to change content frequently.
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A design aesthetic that is easier to maintain and gives guest rooms the sense of a larger space and more light — but often a view of the toilet — needs to be artfully executed for post-pandemic hospitality marketing…
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That’s a big statement because if you are involved in the budget in your hotel and you have played baseball then you are probably saying to yourself that I am off my rocker.
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NH Hotel Group, part of Minor Hotels, plans to add ten properties in Europe, Asia and Latin America to its portfolio over the course of this year.
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In my article last January, I spoke about how mobile apps have moved from a nice to have tool for hotels to an essential part of a digital strategy…
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Bella provides instant guest service while reducing fixed labor expense by answering most calls currently handled by front desk agents.
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On the eve of the Americas Lodging Investment Summit (ALIS) in Los Angeles, Marriott International, Inc. (NASDAQ: MAR) announces a strong year of rooms growth and signings in 2021…
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