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Three of Manhattan’s grandes dames are unveiling splashy reopenings that lean into the city’s 1920s heritage. Here’s where to stay this year
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In the face of low or flat rate growth, hotels will turn to ecommerce, actionable data insights, and generative AI to maintain profitability.
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As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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The appeal of hospitality has driven a surge in transactions across Asia-Pacific in 2024, with JLL forecasting that the region will reach a record $12.2 billion in hotel deals by year end…
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Despite the complex geopolitical outlook affecting markets at the dawn of 2025, savvy hospitality investors would do well to keep their eye on the long-term prize, experts suggest.
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Everyone wants you to join their loyalty program these days. From the local coffee shop to the supermarket and what’s clinking in your wallet, loyalty is all the rage.
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J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan, calculating scores from four factors of ‘member benefits,’ ‘loyalty points,’ ‘app or website’ and ‘information from a hotel.’…
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I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.
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Gordon Dryburgh appeared in films including Police Academy 4 before posing for thousands of photos in his kilt at the world-famous hotel.
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This as-told-to essay is based on a conversation with Tan Hong Kai, senior butler for Marina Bay Sands Hotel. It has been edited for length and clarity.
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With a new year around the corner, it’s time to start thinking about what tech trends are coming in the months ahead, 2025 will be interesting.
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More Koreans buy premium kimchi instead of making it
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The global hospitality industry is witnessing a transformative era, with major hotel brands such as Hyatt, Hilton, Marriott, and IHG Hotels & Resorts at the forefront of innovation. These leading brands are redefining the travel experience by…
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For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024…
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A Turkish court on Wednesday sentenced the owner and architect of a hotel where 72 people died after it collapsed following an earthquake last year to over 18 years in prison.
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Already working together in the all-inclusive space, a merger or acquisition would give Hyatt a greater presence in the Caribbean and “add new incremental durable fee streams.”
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In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
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We think the recipe for the perfect whisky cocktail incorporates the expertise of Cameron Ewen, manager of Edinburgh five-star hotel The Balmoral’s bar, SCOTCH, blended with the work of author, digital creator and photographer Moa Reynolds…
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