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How hospitality operators can combat payment fraud

Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Courting conversions

The current pace of hotel conversions “has started to pick up” with owners, developers and investors now looking at this path vis-à-vis PIPs, according to Michael Cummings, senior vice president and divisional leader within the CBRE Hotels Advisory…
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An airline built a hotel. It crashed and burned

At Sunseeker Resort Charlotte Harbor, sunburnt guests in Michigan and Ohio State gear — the unofficial uniforms of Southwest Florida tourism — wait at the poolside for long-delayed fruity cocktails. The scene captures the essence of a property that…
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