The Weighted Hotel Minibar Is Wildly Outdated
The minibar is supposed to encourage spontaneous indulgence. Sensors totally kill the mood.
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UK’s First Women’s Prison Hospitality Academy Celebrates First Graduates
Marston’s is celebrating a major milestone as the first cohort of trainees officially graduate from the Hope & Anchor at HMP Styal, the UK’s first commercially-led hospitality academy inside a women’s prison…
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What Makes a Hotel Feasibility Study Truly Reliable?
A hotel feasibility study can make or break a development project. But too often, these studies lean toward optimism rather than reality. The pressure to “make the deal work” creates confirmation bias that can cost developers millions of dollars…
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The Rumors About the End of Google Search Are Highly Exaggerated
Google’s financial results for 2025 are out and they paint a very interesting picture of the state of traditional search engines vs AI search.
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Africa’s hotel development pipeline reaches record high as East Africa leads construction activity
Africa’s hotel pipeline has reached 123,846 rooms across 675 projects, according to W Hospitality Group. While North Africa dominates volume, East Africa shows the highest proportion of projects currently under construction…
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Punching, Slamming, Screaming: A Chef’s Past Abuse Haunts Noma, the World’s Top-Rated Restaurant
Dozens of former employees say René Redzepi inflicted physical and psychological violence on the staff for years.
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How to fix the gender imbalance in leadership roles
A cursory glance might suggest that real estate and hospitality are industries where women are well represented. But even a modest degree of scrutiny reveals that capital allocation and ultimate decision-making power still sit largely in male…
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2026 Travel Reset: Gen Z Maps The Future of Travel, Hotel, Airlines & Rideshare
From how they discover & book to why they love Uber, Delta and JetBlue, here's what Gen Next says about travel in 2026.
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OpenAI's 'stunning admission': Maybe people don't want to book stuff inside ChatGPT
Not so long ago, OpenAI would announce a grand expansion, and stocks in the relevant sector would swoon. Now, the opposite is happening.
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Hotel Managers Switch Roles for Career Development
Two hotel managers in the North West have swapped respective job roles and venues to obtain more experience and develop their professional skills.
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Las Vegas tries a new plan to combat slumping tourism
A collection of Las Vegas sites, ranging from hotels and bars to gaming floors, has recently undertaken a bold new strategy for luring back international tourists…
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As live events boom, India's hotels ride the experience economy
International music concerts and marquee sporting events are fast becoming a key growth driver for India's hotel industry, as younger consumers increasingly prioritise live experiences over big-ticket shopping, hotel executives said…
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Hilton, Hyatt … why are we letting hotel owners act with impunity?
When the same ownership group repeatedly parts ways with major international operators, it starts looking like a pattern.
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If You’re Selling to Hotels, You’re Probably Doing It Wrong
Industry expert explains why vendors fail at hotel sales: they pitch to people without authority, lead with features over business problems, and ignore hospitality's complex decision hierarchy.
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Site to be Turned into Europe’s Largest Hotel
StepStone and Proprium’s a&o Hostels acquires former office in central Berlin for conversion into Europe’s largest hostel.
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Hotel loses all coverage after lying about armed security guards
Lying on an insurance application has consequences – as one Oklahoma hotel discovered after a guest was fatally shot on its premises.
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Who needs PR in the age of AI: can’t ChatGPT just do it all for me?
Becca Krug, client services director at Davies Tanner, assesses the strategic role AI should and shouldn’t play in a hotel’s marketing and PR activity.
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Patience or pretending? Financial stress tests hotel owners’ ability to hold
Kenny Rogers never sang about debt yields or PIPs, yet he still managed to offer some of the best investment advice in the industry: «You've got to know when to hold 'em, Know when to fold 'em, Know when to walk away, And know when to run»…
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