Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
read more
By tag
Select Tags:
Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
read more
Why Chinese hotel groups still work for foreign hotel chains
A systemic result of the long-running dependent growth model in China’s hotel sector.
read more
The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
read more
A W Hotel building contractor is hit with another court judgment, this time for $42.4 million
One of the largest building contractors in the United States has been hit by another multimillion judgment as a result of the dispute over the W and Element hotels in Center City.
read more
The hotel industry’s biggest success story
The world's largest hotel may grab the headlines, but the hotel industry's greatest success story lies elsewhere.
read more
Rocco Forte Hotels teams up with Sion to revolutionize how travel advisor commissions are paid
The hotel group is the first luxury brand to adopt the new commission platform, reinforcing its commitment to the travel advisor community.
read more
INFiLED illuminates Dubai’s tallest hotel
An INFiLED curved WP series LED screen has been installed at the Ciel Dubai Marina, the tallest hotel in the world.
read more
Global Hotel Alliance celebrates excellence at 2026 GHA AWARDS
Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced the winners of its 2026 GHA Awards, recognising outstanding achievements by member brands and hotels across the alliance's global portfolio…
read more
Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
read more
The Pacific Asia Travel Association (PATA), in collaboration with the Research Centre for Digital Transformation of Tourism (RCDTT) at the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU), has released the PATA…
read more
TikTok’s road to becoming a super app
Although TikTok is widely described as a social media giant, it’s been gradually moving beyond that category. Over time, the video app added TikTok Shop, a map for local discovery, robust search, games, and so much more…
read more
Is it ever OK to lie to get an upgrade in a hotel or on a flight?
Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
read more
Why institutional investors are backing Europe’s campsites
The European campsite and outdoor hospitality sector is attracting increasing levels of institutional investment and entering a new phase of modernisation and consolidation, say industry experts.
read more
The Media Mention Is Now a Distribution Channel—Is Your Hotel Treating It That Way?
Lighthouse research finds 82% of AI hotel recommendations draw from OTAs and editorial media, meaning press coverage in outlets like Condé Nast Traveler now directly drives booking visibility, not just brand awareness…
read more
Unique Bike-Friendly Hotel Network Debuts on Lake Balaton
Cycling tourism around Lake Balaton is moving into a new phase…
read more
Hotel Wellness Concierges, Move Over: This Athens Hotel Has an On-Staff Philosopher
Anthology of Athens is introducing scholar-led conversations that bring ancient Greek philosophy into the modern luxury travel experience.
read more
HVS Webinar Report: Hotel Insolvencies in Germany: Distress or Opportunity?
HVS and Bird & Bird webinar with 143 delegates examines Germany's hotel insolvency wave as a structural correction driven by higher financing costs and inflexible leases, with opportunities for well-capitalised investors…
read more