When even Park Hyatt embraces all-inclusive, something more fundamental is shifting
I came across an announcement this week that made me pause and not because it was particularly loud, but precisely because it wasn’t.
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How investing in staff wellbeing generated higher revenue at the Maldives’ Patina Hotels & Resorts
Hospitality staff are more likely to stick around if their accommodation offers them a chance to relax and recharge – which is why the Capella Hotel Group is rethinking its behind-the-scenes design.
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China’s Hotel Market Is No Longer Global - It’s Platform-Controlled
China’s hotel market is increasingly shaped by domestic digital platforms, with companies controlling distribution, pricing visibility, and customer access in ways that differ significantly from those in Western markets…
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Hotels Technology AI Implementation Getting Search Strategy Wrong in 2026
Hospitality tech leaders argue hotels are implementing AI incorrectly by prioritizing search optimization in 2026. Industry experts say the sector needs fundamentally different strategies to unlock AI's true potential…
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Tribe Collection's Shamim Ehsani on the future of hotels in Kenya
Shamim Ehsani, co-founder of Tribe Collection, speaks to Globetrender about expanding his hotel footprint beyond Nairobi, to both beach and bush.
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Kempinski Group Acquires Augustine Hotel Prague, Signaling the Storied Brand’s Ultra-Luxe Future
Don’t knock the classics, especially when it comes to hotel brands…
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Has personalisation in hotels gone too far?
Personalisation dominates the hotel industry’s messaging, but for owners the real issue is whether it pays off - and whether guests actually want it in the first place.
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The Algorithm Can't Say Welcome: Why Hospitality Still Needs a Human Face
Industry research shows 70% of hotels report guests still prefer human interaction for check-in and complex requests, despite AI efficiency gains.
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Patel Family Office, a US investment enterprise, and Abdel Hadi A…
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Mentoring The Next-Gen Hospitality Superstars
A hospitality veteran reflects on his early career at Marriott Griffin Gate, emphasizing the importance of developing raw talent rather than dismissing inexperienced workers.
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Complex investor landscape to unlock rewards
A richer and more complex investor landscape will continue to benefit the hospitality industry, delegates heard at the IHIF EMEA in Berlin on Tuesday.
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Are Points Programs Ruining Luxury Hotels? This Seems Like A Bad Take…
Publication Air Mail ran a story entitled “The Bonvoy Problem,” with the subheading being “Points programs are destroying the luxury-hotel experience. Can anything stop the freeloaders?”
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Rising costs and staffing gaps hit US hotel sector
New AHLA survey findings show that rising operating costs and ongoing staffing shortages are continuing to weigh on the US hotel industry.
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Robot Goes Berserk in California Restaurant, Dragged Away by Staff After Smashing Tableware
Humanoid robots are rapidly gaining hype, from battlefields to the factory floor.
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AHICE South East Asia 2026 wrap-up: the hot trends, new properties and essential market analysis
The leading investors, owners, developers, hoteliers, advisers and suppliers from across South East Asia were in Singapore this month (Mar 10-11) with AHICE back in the city over two action packed days. Roderick Eime reports…
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When the System Starts Thinking for You
The hotel’s revenue manager arrives at 8:47 on a Tuesday morning, her screen is already populated with recommendations, pickup has been analyzed and competitor rates have been scanned.
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Amsterdam Court Backs Key Booking.com Arguments in German Hotel Price Parity Case
An Amsterdam court has upheld key elements of Booking.com’s position in a long-running dispute over hotel price parity rules in Germany, a decision that could have significant implications for online travel agency relationships and hotel…
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Thai Hospitality Giants Bet on 2026 Expansion Despite Middle East Volatility
Major hotel operators AWC, Centara, Erawan, and SHR pivot to luxury and lifestyle segments as geopolitical tensions threaten long-haul travel recovery.
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