What are the 2025 must-have uses of AI in hotel marketing?
Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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Trump’s federal funding freeze brings uncertainty to green investments
The hospitality industry has long relied on energy efficiency and sustainability initiatives to reduce operational costs and meet the evolving expectations of consumers and investors. Now, there may be a catch. President Trump announced early in his…
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When hotel owners secure a franchise or management agreement for a hotel with a carefully chosen global brand, they don’t always think about regulating the details of the future sale of the hotel. Unless you have negotiated the transfer approval…
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On the back of a record-breaking year, Adela Cristea, vice-president of business development UK & Nordics at Radisson Hotel Group, explains how the brand is developing its reach across the UK
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Why volatility can create opportunities in M&A market
Hospitality experts at Hunter discuss the bid-ask spread, buyers and sellers, inefficient markets and the biggest hurdles to getting deals done.
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Are hotel membership schemes worth it? We crunch the numbers
These members’ clubs give access to hotel discounts, added value such as breakfast and even airport lounge access. Not all work out cheaper than booking direct, though…
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How to overcome revenue managers’ aversion to the direct online channel?
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating Even with the best intentions, money and talent, there's no way independents can beat the big OTA's in search and make money…
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Views from a hospitality girl… reputation, reputation, reputation
Well hello there hospitality people, I’m back with another insight into the ramblings of my hospitality mind. Once again, I’m writing this month’s column from the front-line as I continue my engagement “up north” in Aberdeen. In truth I’m sat behind…
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An airline built a hotel. It crashed and burned
At Sunseeker Resort Charlotte Harbor, sunburnt guests in Michigan and Ohio State gear — the unofficial uniforms of Southwest Florida tourism — wait at the poolside for long-delayed fruity cocktails. The scene captures the essence of a property that…
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Hotels, We Need to Talk: A Love Letter to Better Stays!
From mirrors that give you an unexpected front-row seat while on the loo to hotels that believe orange juice belongs in a shot glass – these are just a few things that could be tweaked to make travel even better. And before you say it, no, this…
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Phishing campaign impersonating Booking.com targets hospitality sector with malware
Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
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7 hotel industry trends to keep on the radar for 2025
The hotel industry is poised for significant shifts in 2025, with private- equity (PE) firms continuing to play a prominent role in hotel asset acquisitions. As economic conditions evolve, emerging trends in experiential travel, asset positioning…
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Spain chaos as squatters take over 100 rooms in another hotel ahead of holiday season
Squatters have taken over another hotel in Spain, after last month it was reported that squatters had taken apartments at a popular resort in Majorca — and locals are becoming increasingly concerned
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The Trump Impact: How Travel Will Change
Donald Trump returned to the White House barely two months ago, and to say that it has been a whirlwind of activity would be a major understatement.
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Is social media a viable distribution channel in hospitality?
According to Skift’s State of Travel 2024, social media is the preferred online source for trip planning for 32% of travelers, ahead of official sites, Google, review sites, travel influencers, offline sources like friends and family, etc. Stelico…
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What a deglobalising world could mean for hospitality investment
The global hospitality sector has enjoyed huge benefits from international travel, economic interconnections, and cross-border investments, all of which have been significantly shaped by the rise of globalisation. That ease of movement for tourists…
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Trinity Investments prides itself on being a clear-minded hotel investor. Its focus is paying off.
Sean Hehir, the CEO of Trinity Investments, has a Dickensian notion of the hotel industry: a tale of two segments, where strong performance in one is offset by tepid performance in the other. The data support him: STR forecasts RevPAR growth in the…
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