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The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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Hospitality businesses are being urged to strengthen their cybersecurity practices following a significant increase in phishing attacks within the industry.
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We learn how Mexico’s largest hospitality group is offering a uniquely Mexican experience, and looking into taking that experience international.
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Making the important choice between fried and scrambled eggs, or both, at the hotel breakfast buffet is one of the many highlights of going away.
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Planning to visit the United States anytime soon? Brace yourself, because the U.S. government may be about to introduce a major change to the way international travellers, including those from the UK and Europe, are allowed to enter the country…
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In an era where convenience and personalization are paramount, a groundbreaking partnership between Sabre Corporation, PayPal, and Mindtrip is poised to transform how small businesses engage with the travel industry. This strategic collaboration…
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 Long synonymous with the Singapore Sling and grand hotel glamour, Raffles Hotels and Resorts is now translating its signature style to the wardrobe.
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Dr Jared Cooney Horvath, a former teacher-turned-neuroscientist, revealed that the generation born between 1997 and the early 2010s has been cognitively stunted by their over-reliance on digital technology in school…
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For Mazlum Topcu, co-founder of The Banc at Renaissance Business Bay, the next phase of hospitality growth will not be defined by how much a venue offers — but by how clearly it knows what it stands for. As the industry looks ahead to 2026, Topcu…
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Otelier has released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, an industry report developed in partnership with hospitality software company Agilysys and cloud business management company Sage…
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The UK Building Safety Act was introduced in 2022 to enhance building safety regulation in response to the Grenfell Tower fire tragedy. Although widely supported, it has resulted in higher costs and longer timescales…
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Airbnb has officially entered the hotel market, marking a significant strategic shift for a company once defined by spare rooms, local hosts and the promise of “living like a local”.
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We’re all weathering the same storm, but too many organizations are doing it in boats with missing oars or worse, with crews rowing at double speed just to stay afloat. The “run lean” mantra has become a badge of honor in many industries, especially…
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For most hoteliers, seasonality means fluctuating demand and shifting rates. For Arctic SnowHotel & Glass Igloos in Finnish Lapland, seasonality defines the business…
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First they came for the closets. Then they took the bath tubs. Now, hotels are stripping away the only thing separating us from the animals: the bathroom door.
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BTS’ Busan homecoming hasn’t happened yet, but hotel prices are already in Dynamite mode — with some properties charging up to 10 times their usual rates
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China's market regulator has opened a formal investigation into online travel platform Trip.com Group for suspected abuse of its dominant market position and monopolistic practices, according to an official notice released on Wednesday…
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As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
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