Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels
Gilda Perez-Alvarado surprised some hotel industry vets when she joined Accor last October, becoming its chief strategy officer. She switched from being the Global CEO of hotel broker JLL…
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New Trends in the Hotel Industry
The hotel industry is a dynamic and ever-evolving sector, constantly adapting to the changing needs and wants of travelers…
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Hotel Investing Remains Cheap as Sector’s Recovery Continues, per Analyst
Morgan Stanley’s Bluhm notes that lodging deal activity is picking up amid lowering rates…
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Marriott CEO Anthony Capuano on what lies ahead for the world's biggest hotelier
Last year was an exceptionally busy one for Marriott International. In addition to enjoying robust net rooms growth, Marriott closed on its acquisition of Mexico's City Express brand, which marked Marriott's foray into the midscale space…
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Q&A: Project Management Advisors’ Mark Knott Discusses 2024 Hospitality Trends
Throughout 2023, the hospitality industry has experienced a number of shifts…
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Interview with Haninder Sachdeva, Managing Director & CEO at Eight Continents Hotels & Resorts
It is our distinct pleasure to welcome Mr. Haninder Sachdeva, the esteemed Managing Director and CEO of Eight Continents Hotels & Resorts, for an exclusive interview. With a distinguished career in the hospitality industry, Mr…
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Six Senses CEO Neil Jacobs on expansion and what's next for wellness travel
A brand synonymous with both luxury and wellness, Six Senses has been part of the IHG Hotels & Resorts fold since 2019, when IHG acquired the flag for $300 million…
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New $250 Minimum Charge: Hotels Are Killing Room Service, Slowly And Then All At Once
The Cosmopolitan Hotel in Las Vegas, a Marriott Autograph Collection property, now has a $75 minimum for room service. And if you want proper plates and napkins, rather than cardboard and paper, there’s a $250 minimum for that…
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Steps That Will Help You Succeed In The Hotel Industry
The hotel industry, a crucial segment of the hospitality sector, is rife with opportunities and challenges and intrinsic to the global economy…
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The Dark Side of Revenue Management: Avoiding Ethical Pitfalls
The Temptation of Hidden Fees Rate Manipulation - Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s the oldest trick in the revenue management book, you might even say that’s exactly what revenue management is…
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Everyone Loves a Boutique Hotel. But What Exactly Is One?
We asked the experts to break it down by size, vibe, and appeal—and to share their favorite boutique hotels…
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Marriott's Capuano Shares Near-Term Outlook, Long-Term Optimism for Hotel Segment
'Blended' Travel Demand Might Be Permanent, CEO Says - Marriott International, one of the hotel industry's largest global brand companies, has now been a public company for 70 years…
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Death by a thousand fees: Customers navigate minefields of hidden charges
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices? In an age where transparency in pricing should be the norm, consumers are navigating a minefield of…
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Emotion Meets Automation: The Technology-Powered Story of Ruby Hotels With Shiji Enterprise Platform
A PMS for “Lean Luxury” - Ruby Hotels defines its approach to hospitality as “lean luxury” which is all about focusing on the essentials…
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Real Talk: Do hotel rankings actually matter?
As the Michelin Guide prepares to rate hotels, and the World’s 50 Best Hotels just celebrated its inaugural list, we take a closer look at hotel rankings from two very different perspectives — and how they matter…
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Hyatt’s CEO Says Experiences Now Matter, Not Points. He’s Missing… The Point
OPINION PIECE - Skift says that Hyatt “is adjusting how it markets its loyalty program to reflect new realities” of reduced business travel and increased leisure travel. That’s what the chain itself suggests…
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Opulus hotels CEO Dominic Lambrinos reveals his version of ‘luxury’
An Australian financier and hotelier has revealed his version of ‘luxury’, which includes a chuckle at his business partner and celebrity gardener Jamie Durie.
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There’s one thing a hotel website can never tell you about a property - OPINION
In a very clever recent brand campaign, Small Luxury Hotels (SLH) identified six types of travellers and teamed them with hotel experts to find the hotels that best suited their personalities.
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