There is one subtle detail that unites the world’s finest hotels: the ability to turn the impossible into an experience. It is not merely a matter of comfort, elegance, or impeccable service…
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There is one subtle detail that unites the world’s finest hotels: the ability to turn the impossible into an experience. It is not merely a matter of comfort, elegance, or impeccable service…
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Love the scent of your luxury hotel? Buy a bottle and take it home
Luxury travel has a new currency: feeling. Destination still matters but so does the sensation that lingers long after departure. Emotion, not acquisition, now defines the modern travel experience, and hotels are extending that connection beyond…
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How hotels can protect guest data in the face of rising cyber threats
Guest data protection has become a critical responsibility for hotels as cyber attacks grow more frequent and more sophisticated.
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Kola Karim's Shoreline Group has signed a $300 million deal with Accor to develop 10 hotels across 8 Nigerian cities by 2030, creating Nigeria's first nationwide hotel platform.
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How Wyndham scales AI to improve hospitality at 8,400 hotels
The business model for Wyndham Hotels & Resorts purposefully embraces sprawl. The hotel franchising company has about 8,400 hotels across six continents, comprising a portfolio of 25 brands, including Days Inn, La Quinta, and Ramada…
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How the Met Gala’s Go-To Hotels Prepare for the Big Event
Over 200 cups of coffee are brewed at the Mark Hotel on the day of the Met Gala. It’s the hottest commodity at the hotel when the flurry of first-Monday-in-May activity descends on New York. For the Upper East Side mainstay, that means about 48 cups…
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Deepak Mishra on discipline, scale and the real work of leading hotel kitchens
Luxury hotel kitchens can look different from the outside. Bigger teams, bigger budgets, more structure, more moving parts.
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Uber Adds Hotel Bookings to Its App Through New Expedia Partnership
Uber Technologies Inc. is adding hotel bookings in its flagship app, marking the ride-hail company’s biggest push yet into the travel market as it seeks to create an everything platform.
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Celebrity Sighting: Why hotel giants are using name recognition to woo guests
When Mandarin Oriental Hotel Group announced that Simone Biles, the American gymnast and holder of 11 Olympic medals, would become its first-ever global wellness ambassador in February 2026, the announcement was carefully worded. This was not, the…
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Michael Kors (New York) recently opened its new flagship in the China World mall in Beijing…
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$11B in Unredeemed Points Reshapes Hotel Industry
Major hotel chains hold $11 billion in unredeemed loyalty points in 2026, with Marriott and Hilton accounting for over $7 billion. This unprecedented figure reveals the strength of global hotel rewards programs…
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Centara Hotels & Resorts and OR partner to Launch New Budget Hotel Brand
Centara and OR will invest THB 700 million to develop six budget hotels adjacent to PTT stations, with 69-120 rooms priced from THB 800-1,300 per night.
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Hotels in Brazil must adopt digital guest registration by 20 April
Hotels and inns in Brazil must adopt a new digital guest registration system by 20 April, according to the Ministry of Tourism of Brazil. The measure introduces a standardised national form, known as the Ficha Nacional de Registro de Hóspedes…
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Will AI Kill Brands? Or Make Them Stronger?
There’s a growing narrative that AI, OTAs, and marketplaces will commoditize everything. In that theory brands will not matter because users can simply “search through to the product” and pick the best option. In theory, that sounds true. In…
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Patel Family Office, a US investment enterprise, and Abdel Hadi A…
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Fusion Hotel Group acquired by SC Capital Partners
Fusion Hotel Group is acquired by founder of SC Capital Partners and eyes creation of a Pan-Asia Hospitality Management platform.
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Las Vegas tries a new plan to combat slumping tourism
A collection of Las Vegas sites, ranging from hotels and bars to gaming floors, has recently undertaken a bold new strategy for luring back international tourists…
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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