Guest reveals what she found in her bed at 'fancy' hotel
A guest of a very well-known hotel chain has been left in hysterics after finding a packet of 'illegal, Indian Viagra' slipped between her bedsheets.
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Guest reveals what she found in her bed at 'fancy' hotel
A guest of a very well-known hotel chain has been left in hysterics after finding a packet of 'illegal, Indian Viagra' slipped between her bedsheets.
read more
How to transform the image of the hospitality industry
The hospitality industry has faced two big workforce challenges since the start of the pandemic. The first has been one around costs with inflation driving wages up, putting a strain on the bottom line. The second has been less talked about and is…
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Five-Star Hotels Aren’t Always Better than Four-Star Hotels. Here’s Why.
With luxury room rates on the rise, four-star hotels are finally having their moment.
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Miami hotel to pay $100,000 settlement after firing worker 4 days after stillbirth
A hotel based in Fort Lauderdale, Miami, has agreed to settle a lawsuit that alleged it fired an employee just days after they requested leave to recover and grieve following a stillbirth…
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”
Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI…
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Liam Payne's death investigation takes new turn as police demand access to hotel computers
Police are continuing to probe the Casa Sur Hotel in Buenos Aires, Argentina, where One Direction star Liam Payne tragically fell to his death aged 31 on October 16.
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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Why Are Hotel Sheets Always White? We Asked the Experts
Ever wonder why most hotels use white sheets? We've got the answer.
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In this Houston hotel spa massage, 3 people work in harmony
Imagine falling asleep. The slow process of turning your brain off, and the involuntary jerk as your body finally fades into relaxation. During the Thompson Spa’s new Trio Luxe service, where three masseuses massage your body in synchronized…
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What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Why I'd be the best hotel inspector, if Michelin Keys have a vacancy going
Earlier this week, the inaugural UK and Ireland Michelin Keys were announced. These are the hotel equivalent of a star for restaurants, with ratings of one (a very special stay), two (an exceptional stay) or three keys (an extraordinary stay)…
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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U.S, France and Italy Witness a Surge in Luxury Hotel Costs with $1,000-Plus Nightly Fees
The luxury hotel market is experiencing an upscale transformation, with a significant increase in the number of properties worldwide setting their average room rates at $1,000 or more.
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Welcome to the luxury hotel built on top of petrol station
Staying the night above a petrol station and car wash may not be everyone’s idea of the perfect luxury break. However, forecourt owners Rahila and Danny Ahmed insist their nine-bedroom boutique hotel, built over their Gulf site in Birmingham, has…
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From lotions to linens: How hotel marketplaces can boost guest loyalty
Four Seasons’ bed linens and JW Marriott’s shampoo aren’t just for guests staying in the hotels anymore. The items are available for sale on dedicated websites, so customers can cozy up in Four Seasons sheets at home, or wash their hair with JW…
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What are Spain's controversial new rules for registering hotel guests?
Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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