Research suggests that collecting these toiletries is usually less about saving money and more about how the brain processes rewards, possessions, and travel experiences…
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Hotel safety takes centre stage after UK incidents
UK hotel incidents have renewed focus on safety, security and stronger emergency procedures to protect guests and staff.
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How hotels are stopping the 6am sunbed wars this summer after man wins payout
We all know the particular kind of heartbreak that comes from descending to your hotel pool, ready to soak up some rays and sip cocktails, only to find that not a single sunbed is free.
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Hospitality sector faces mounting challenges as staffing shortages and rising costs hinder recovery
The hospitality sector in South Africa is caught in a precarious balancing act, grappling with a myriad of challenges that threaten its recovery and future sustainability. According to the inaugural Hospitality Asset Management Company (HAMAC) South…
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New York City Hotel Prices Will Look Different Next Month Thanks To A New Law
New legislation, set to take effect in late February, will change the way hotels can advertise their nightly rates and help fight against predatory pricing.
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Radisson Hotel Group launches Creator Hub
Radisson Hotel Group has unveiled Creator Hub, a dynamic new platform designed to connect nano content creators with Radisson Hotels & Resorts around the world…
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China’s youth rebel against hotel price hikes — with tents
Refusing to pay holiday markups of 300%, young Chinese travelers armed themselves with tents and transformed public spaces.
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Hotels are the final frontier of an ableist society
It was on a ferry to Bilbao from Southampton, teetering on the edge of a low bunk and sobbing with exhaustion, that I learned the first rule of accessible accommodation. Which is that it probably isn’t. Not for me, anyway…
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During the EHL Open Innovation Summit in Lausanne, we had the opportunity to sit down with Dr…
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Disney World Hotels Face Unfortunate Glitch, Locking Hundreds of Out Their Rooms
You’re soaking up the final moments of your Disney World vacation inside of the hotels — the Florida sun on your face, a Mickey waffle in hand, and a morning full of magic ahead. Then, without warning, everything changes. You return to your hotel…
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Hotels, We Need to Talk: A Love Letter to Better Stays!
From mirrors that give you an unexpected front-row seat while on the loo to hotels that believe orange juice belongs in a shot glass – these are just a few things that could be tweaked to make travel even better. And before you say it, no, this…
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When my husband and I traveled to Norway and the Arctic Circle last year, we decided to stay in an otherworldly ice hotel — the Sorrisniva Igloo Hotel at Sorrisniva Arctic Wilderness Lodge in Alta, Norway…
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Indian travellers shaping the future of global hospitality: SiteMinder
SiteMinder has revealed that Indian travellers are emerging as the most influential change-driving force in the global hotel industry in its SiteMinder’s Changing Traveller Report 2025, the largest survey globally on accommodation…
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Thoughtful Sleep Program Setup at the Deer Path Inn as an Example for All Independent Hotels
Sleep tourism may be a relatively new buzz term, but for hospitality it isn’t really anything novel; it’s an extension and more deliberate expansion of what hotels aim to achieve each and every night. After all, one of the hallmarks of guest…
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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How the ‘Pursuit of Wow’ Can Help You Deliver the Highest Levels of Service
It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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Payment woes drive 63% of UAE hotel guests to abandon bookings
Nearly two-thirds (63%) of hotel guests in the UAE have abandoned their bookings because their preferred payment methods weren’t available, according to new research from FinTech Adyen. This statistic highlights a major challenge for the hospitality…
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