Global hotel layoffs hit corporate staff as frontline roles remain hard to fill
Frontline service staff bring skills that technology cannot easily replicate.
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Spain introduces hotel accessibility guidelines
Accessibility information guidelines for hotels have been unveiled by the Spanish Tourist Office. A practical framework for “clear, accurate and inclusive” hotel accessibility information has been produced in a new report…
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Airbnb hosts throw tantrums over strict rule changes as site loses its shine
They’re taking their spare keys and going home.
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In the age of algorithms, hotel libraries are an act of resistance
Reading materials are no longer an afterthought in five-star resorts, and a whole industry is developing around selecting what literature deserves to be there
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AI Search is Forcing a Return to the Fundamentals of SEO
'SEO was once the big thing, but despite its importance, it gradually became an afterthought'.
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Airbnb guests freed from chores involving ‘significant effort’ under new global rules
Accommodation platform acts after long-standing guest complaints over doing dishes, taking out rubbish and stripping beds
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Booking Holdings has launched Vayo, a personal AI travel service, with plans to invest $100 million in the business. The Seattle-based company opened a waitlist for its free, invite-only private beta on October 14…
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British Airways' hotel-inspired first class suites to start flying soon
British Airways is bringing the experience of a luxury hotel to 35,000ft with private first class suites, restaurant-style dining, bespoke bedding and skincare designed around the body's circadian rhythms…
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1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
The run of bad press for artificial intelligence (AI) continues, and this time it’s the turn of “predatory” online travel agencies (OTAs). These are the websites that look like a legitimate hotel website but are far from the real deal…
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Soho House founder: ‘Workaholism is as bad as any other addiction’
César Ritz, Conrad Hilton, Bill Marriott, Ian Schrager… the most famous hoteliers in the world were, for years, not British. Then, in the 1990s, we got Nick Jones…
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Hotel Blacklist Launches New Accommodation Industry Risk Assessment Tool
Hotel Blacklist has launched a new free online resource designed to help hotels and accommodation providers identify high-risk guests and prevent potential financial losses, property damage, fraud, and disruptive behaviour. The service, available…
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How Spain’s housing crisis is reshaping hotel staff accommodation
A shortage of affordable housing is making it harder for hotels in Spain’s high-demand tourism destinations to recruit and retain staff.
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Global hotel rates continue rising in 2027 as resilient demand and inflation drive prices higher
Uncertainty around the conflict in the Middle East and rising airfares create a more uneven picture across regions, with Amex GBT forecasting rates as ranges for the first time
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Former Remington CEO launches AI Hospitality Group
Sloan Dean, the former CEO of Remington Hospitality, has launched a AI-native hotel operating company called AI Hospitality Group.
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US Hotel Brands Set to Operate Nearly Half of Ras Al Khaimah's Hotel Keys
US hotel brands are projected to manage nearly 50% of all hotel keys in Ras Al Khaimah, signaling a significant shift in the emirate's hospitality landscape and reflecting heightened international investment and operational influence in this…
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Booking Holdings and Expedia Group Control 85% of European OTA Market, Study Finds
HOTREC’s 2026 European Hotel Distribution Study reports that Booking Holdings and Expedia Group now account for over 85% of online travel agency (OTA) bookings in Europe, highlighting increasing market concentration and raising concerns over…
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Bumbling Cybercab Gets Trapped in Hotel Parking Lot, Drops off Passenger Right Where He Started
In Austin, a man’s attempt to be chauffeured out of his hotel in style was foiled when his confused ride couldn’t even pull out of the building.
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Google Warns EU Regulations Will Reduce Search Quality
Google on Tuesday rolled out changes to its online search resultsin Europe to satisfy European Union (EU) antitrust regulators, but said the change will degrade user experiences that could cost businesses in time and money…
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