Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT
New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy.
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Hilton recognized hotel owner margins compressing. So it did something about it.
Hilton President and CEO Chris Nassetta reached back to COVID days to give context to some of the lodging company’s newest initiatives to alleviate the financial stress its hotel owners have endured.
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Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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The Hotel Manager’s Guide to Murder Review: Icelandic Thriller
Hotels aren’t always places to relax. Guests arrive with their own baggage, both physical and emotional, and behind closed doors, many secrets play out…
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Hotel investment in Spain hits €2.46bn by June, up 26.5%
Investment in Spain's hotel sector continues to accelerate. During the first six months of 2026, 88 hotel assets and more than 12,000 rooms changed hands, pushing total investment to €2.46 billion, according to Colliers…
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Lionel Messi has spent the better part of three decades making football look effortless. The eight-time Ballon d'Or winner, now preparing for what could be his final World Cup with Argentina, has been quietly doing the same in the hospitality…
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Accessible Design Talk: Designing for our future selves
For the first time at MEET UP London, Hotel Designs brought a live panel to the event, with Editor Sophie Harper shining a light on what the future might look like for us all and what we should consider when designing for an ageing population……
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What Hospitality Brands Should Consider When Deploying AI
There is a version of AI adoption in hospitality that hotel leaders should resist: the version sold as a shortcut for fewer staff, fewer touches and fewer moments of genuine human connection…
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Study finds carbon-based pricing encourages greener tourist intentions
Hotels have long encouraged guests to reuse towels, limit linen changes and conserve energy. Yet tourism remains a significant source of carbon emissions, and voluntary sustainability programs often struggle to achieve lasting behavior change…
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Hotels face new EU sustainability requirements
European Union sustainability regulations are creating new compliance requirements for hotels, with businesses facing stricter rules on repairs, packaging waste and environmental claims.
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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Tourist goes viral for questioning Malaysian hotel staff about ‘missing’ China flag
A Chinese tourist has gone viral online for confronting hotel staff in Malaysia over the absence of his national flag.
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Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
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The Pacific Asia Travel Association (PATA), in collaboration with the Research Centre for Digital Transformation of Tourism (RCDTT) at the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU), has released the PATA…
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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
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Emirates launches world's most comprehensive travel insurance
Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that handles it all, including medical cover for conflict-related incidents, backed by airline-managed hotel…
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Airbnb vs hotels: the latest industry comparison
Hotels continue to hold the strongest position in global accommodation, with most travellers still preferring traditional hotel stays for their consistency, services and reliability.
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