Hotels are the final frontier of an ableist society
It was on a ferry to Bilbao from Southampton, teetering on the edge of a low bunk and sobbing with exhaustion, that I learned the first rule of accessible accommodation. Which is that it probably isn’t. Not for me, anyway…
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Building hospitality resilience in an era of escalating natural disasters
The hospitality industry operates at the nexus of service and environment, making it uniquely vulnerable to the escalating frequency and intensity of natural disasters. Recent events in North Carolina, Texas and New Mexico serve as stark reminders…
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CBRE: RevPAR growth stalls amid brand proliferation
According to CBRE's 2025 Hotel Brand Performance report, the proliferation of brands has not necessarily equated to increased revenue per available room…
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Airbnb embraces a paradox: CEO Brian Chesky says hotels are the future
Airbnb, the house-sharing pioneer long synonymous with offering travelers alternatives to traditional hotels, is now making hotels a cornerstone of its growth strategy. The company’s second-quarter 2025 earnings release and subsequent analyst…
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When Technology Undermines Hospitality
In the summer of 2025, traveling on business, I checked into a U.S…
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Portman shifts to acquisition mode
The prolific, big box project developer recognizes the need to acquire assets where their ability to execute complex renovations can drive better returns.
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Please hold, your upgrade is coming: 10 promising European startups focused on hospitality
Hospitality is built around people. It covers everything from restaurants and hotels to guesthouses and campsites, focusing on how visitors are welcomed, served, and looked after. It is a day-to-day, operational sector that relies heavily on timing…
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Is AI going to make hotel websites obsolete?
We are already witnessing the emergence of the Personal AI Agents. ChatGPT Operator, Google Gemini AI Agent, Microsoft Copilot AI Agent, Claude AI Agent, etc…
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Solar powered hotel opens in Exeter
Zeal Hotels has opened the first in a planned series of net-zero hotels, designed to operate entirely on renewable energy.
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The AI ‘algorithmic audit’ could be coming to hotel room checkout
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
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Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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Is AI Killing Your Hotel Sales?
Why Agentic Search Is Quietly Rewriting the Rules and How to Keep Up
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Israeli luxury hotel project partnering with Leonardo DiCaprio gains approval
Project led by the Hagag Group and Hollywood star secures final approval in Herzliya, expanding to 51,000 square meters with 365 rooms, a marina and eco-friendly design
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Do luxury hotels need a farmer-in-residence?
From Ibiza to Indonesia, hospitality brands are cultivating a new travel experience, where wellness begins in the soil and ends at the table
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The biggest tech shift in travel isn't AGI — it's real-time translation, says a luxury hotel mogul
Picture yourself in a tiny sake bar on Japan's Noto Peninsula, swapping stories with the chef in flawless, real-time translation.
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How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
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Now, in a courageous initiative set to shake up the tourism market, industry heavyweights with a background in tech are backing a bold new startup, DirectBooker.
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AI’s Role in Transforming Hospitality: Key Insights from HSMAI and HITEC 2025
The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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