Surprising eye-opener for Outbound
Group business accounts for an increasing piece of business for the nature-focused brand who has taken on a partner to grow the platform.
read more
Surprising eye-opener for Outbound
Group business accounts for an increasing piece of business for the nature-focused brand who has taken on a partner to grow the platform.
read more
Africa's Hotel Sector Leads the World in AI Adoption, New Study Reveals
Hotel chains in Africa and the Middle East are leading the world in AI adoption and integration, according to a new global study by h2c, commissioned by hotel technology provider Profitroom…
read more
Bvlgari Hotels shine spotlight on Italy’s women of organic wine
Bvlgari Hotels & Resorts has launched a new global wine list celebrating 22 pioneering Italian women in organic viticulture, uniting luxury hospitality with sustainability and empowerment.
read more
AI assistants make widespread errors about the news, new research shows
Leading AI assistants misrepresent news content in nearly half their responses, according to new research published on Wednesday by the European Broadcasting Union (EBU) and the BBC.
read more
Hilton’s Nassetta ignores noise, bets better years ahead
Geopolitical and economic turmoil “noise” be damned. Hilton President and CEO Chris Nassetta is willing to bet 2026 hotel performance will be better than 2025, and 2027 will be even stronger than 2026…
read more
United Airlines Can’t Find Hotels Willing To Take Its Flight Attendants – Here’s Why
United Airlines is reportedly struggling to find hotels that will take its flight attendants during layovers, according to the Association of Flight Attendants (AFA-CWA) which represents more than 25,000 crew members at the Chicago-based carrier…
read more
The End of the Hyperlink Economy: How to Take Advantage of the Zero-Click Search?
With the advent of AI Search, Answer Engines and people no longer clicking on Google’s listings because of the answers provided in the Answer Box by Google’s own Gemini AI, how do you structure your marketing in this new zero-click world…
read more
Airbnb Ramps Up Its Hotel Biz With Global Job Openings
Airbnb has said it wants to “aggressively” expand its hotel business, and Skift has found several job openings that point to a global scale: Postings include positions for managers covering the U.S., Mexico, Canada, Europe, the Middle East, and…
read more
The #1 Mistake Hotels Make with AI: Bolting It onto Old Workflows
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
read more
From SEO to GEO, hotels confront the future of digital discovery
Having restructured and centralized his team at L+R Hotels, group chief commercial officer Joe Pettigrew is ready for the next challenge: transitioning from SEO to GEO.
read more
Why is an illegally built hotel in Benalmádena still standing and remains open for business?
In April 2021, a Supreme Court ruling declared final a judgement ordering the demolition of the building, which has not yet been enforced
read more
Fact-Check: Will All French Hotels Need Eco-Certification by 2026?
There’s been a lot of buzz in the media recently claiming that France’s Loi Climat & Résilience will force all hotels to obtain eco-certification by 2026. But a closer reading of the legislation reveals a different picture…
read more
Helsinki ranked the world’s most sustainable tourist destination for the second year in a row
For the second year in a row, Helsinki has been ranked first in the Global Destination Sustainability (GDS) Index. The latest results were published on Tuesday 23 September.
read more
PHL, a ‘niche’ hospitality growth market
SMALL but resilient. This was how the Philippines’ publicly listed hospitality companies and travel firms are described in an investment brief, having grown by 63 percent in revenue to US$1.8 billion (P102.96 billion) in the last three years…
read more
How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
read more
Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
read more
Hotels may be the first stop for humanoid robots, says Unix AI founder
After its showcase at the World Humanoid Robot Games, Unix AI has been fielding calls from customers eager to adopt its Wanda robots.
read more
For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
read more