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The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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Soft brand hopes to leverage 3.5 billion potential customers and the untapped possibilities it presents to its member properties.
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Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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Las Vegas Sands is doubling down on its bet in Singapore with an $8 billion investment to expand its footprint in one of Asia biggest financial centers to tap into travel boom.
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In recent years, indoor plants have become more than just decorative items in hotel interiors. They have evolved into important elements that contribute to wellness, sustainability, and the overall guest experience. This shift reflects a growing…
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According to a recent survey conducted by the University of Applied Sciences of Western Switzerland Valais (HES-SO Valais-Wallis), the interest is there, with hoteliers reporting AI can be useful for reservations (68%), marketing (62%), customer…
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In Dubai, your dinner might soon come with a side of source code. WOOHOO, a restaurant that bills itself as "dining in the future", is set to open in September in central Dubai, a stone's throw from the world's tallest building, the Burj Khalifa…
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New resource offers actionable insights for hotel owners and revenue managers seeking integrated commercial approaches
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Europe’s hotel industry is thriving on an unprecedented influx of US travellers, with millions of Americans flocking to cities and resorts across the continent.
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“Thank you. I found my friend.” That was the message Sharezal Abdul Wahid received a week after a guest checked out of The Majestic Hotel Kuala Lumpur — accompanied by a photo of the elderly man standing by the grave of a long-lost wartime friend…
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Cloudbeds has released a new report titled The Signals Behind Hotel AI Recommendations. The study is the first in the hospitality industry to examine in detail how generative AI platforms identify and recommend hotels to travelers…
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If the kitchen is on fire, you put it out. So why are we ignoring the psychological distress, burnout and harm happening behind the scenes at our venues, pubs and clubs?
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Top hotels suspend bookings under ‘Half-Half Thai Travel 2025’ scheme due to system glitches.
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If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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I recently decided to rewire a couple of light switches at home. One upstairs, one downstairs. Simple job. Two switches. Two lights. One brain (mine). What could go wrong? Plenty.
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Several major hotel brands have announced their entry into the African safari industry in pursuit of new markets and experiences – but not without challenges.
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The local forestry bureau in Southwest China's Chongqing Municipality ordered an immediate halt to "wake-up call service" involving red pandas at a local hotel and launched an investigation.
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Holidaymakers staying at a four-star hotel in Spain have been prevented from leaving via the front door - after local police said it was not conforming with tourism regulations and locked it up.
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