Ownership change at Grand Metropolitan Hotels Group
Gravity Capital Hong Kong has become the new shareholder of Grand Metropolitan Hotels Holding B.V., marking the conclusion of the former joint venture structure with VZB.
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12 rules for the hotel breakfast buffet
Ditch the PJs, leave cleaning to the pros and use the right tongs.
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According to multiple media reports, the standalone property project located at No. 233 South Shaanxi Road, Huangpu District, Shanghai – the Mia Hotel – has completed equity delivery…
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Barbara Muckermann. The End of More for More’s Sake
As prices rise and old signals of luxury lose force, the future of hospitality will be defined not by how much a hotel can add, but by how precisely it understands what guests actually want.
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Recently, the 1 Hotel Haitang Bay Sanya has officially been delisted, and the original site will introduce the Conrad brand under Hilton…
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Geopolitical labour pipelines: The hidden cost of luxury hospitality
Luxury hospitality is one of the world's most globalised industries, relying heavily on migrant workers to deliver premium guest experiences.
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Why Marriott is turning hotel rooms into showrooms
Marriott is deploying a new e-commerce strategy with destination-specific drops, selling the same decor and furniture found in its hotels as customers continue to impulse-buy based on travel experiences…
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The Loyalty Wars In The Hotel Space Are Centered On Local Experiences
Hotel loyalty programs are shifting focus from just points and free nights to enriching the entire travel experience. Global Hotel Alliance (GHA) is leading this evolution with its DISCOVERY program, adopting a "quality over quantity" approach to…
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Why Hotel Distribution Is Still Broken, And What Comes Next
A couple of Saturdays back, a supplier asked us to block a user: 3,000-plus searches on one property, one set of dates, in 40 minutes. Normally that's fraud. It wasn't. It was an AI agent, a model wired to a headless browser…
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Hotel room booking companies sued by San Francisco for offering ‘no value’ to consumers
If you’re traveling to San Francisco and get an online offer for a hotel reservation, double-check the price, city officials say in a newly filed lawsuit — it may be much more than the hotel is actually charging, with the extra sums pocketed by…
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Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Hilton recognized hotel owner margins compressing. So it did something about it.
Hilton President and CEO Chris Nassetta reached back to COVID days to give context to some of the lodging company’s newest initiatives to alleviate the financial stress its hotel owners have endured.
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Trip.com Fined in China Antitrust Case as Price Wars Continue
China’s months-long antitrust probe into Trip.com Group Ltd. ended with a multi-billion-yuan penalty on the nation’s largest online travel agency, but the action does little to ease the fierce price wars gripping the domestic hotel sector…
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The Hotel Manager’s Guide to Murder Review: Icelandic Thriller
Hotels aren’t always places to relax. Guests arrive with their own baggage, both physical and emotional, and behind closed doors, many secrets play out…
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The forgotten guest: The middle-market traveller left behind
The hotel industry's focus on luxury has left the middle-market traveller with fewer choices at a time when value has never mattered more.
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Spanish hotel chain ceases operations in Cuba under pressure from Washington
Meliá group says Donald Trump’s sanctions make it ‘impossible’ to keep any of its 34 sites open.
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Research suggests that collecting these toiletries is usually less about saving money and more about how the brain processes rewards, possessions, and travel experiences…
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Hotel investment in Spain hits €2.46bn by June, up 26.5%
Investment in Spain's hotel sector continues to accelerate. During the first six months of 2026, 88 hotel assets and more than 12,000 rooms changed hands, pushing total investment to €2.46 billion, according to Colliers…
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