Luxury hospitality is built on connection, not algorithms: Mandarin Oriental Hotel Group CEO
Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection.
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Luxury hospitality is built on connection, not algorithms: Mandarin Oriental Hotel Group CEO
Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection.
read more
Marriott files motion over Sonder 'attempted leverage'
Motion alleges Sonder tried to leverage guest safety to get wind-down financing; attempted stalking horse deal failed, as well.
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Can A Green Hotel (and A Side Of Buffalo Milk) Save Luang Prabang?
Can this UNESCO World Heritage site grow its tourism economy without destroying its fragile environment? Here’s how resorts and operators are answering the question.
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Will QT Singapore sale set city price benchmark?
The buyer pool has widened in Singapore and heritage hotels such as QT are rare. Seller Sunray may be smiling to the bank.
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Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Sonder Hotels Liquidation Exposes Limits of Tech-First Hotel Models
Sonder's bankruptcy and liquidation after its failed partnership reveal the risks of tech-driven, asset-heavy hospitality models
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Jose Mourinho has been accused of leaving his former club Fenerbahce with an eye-watering £656,000 bill after staying at a luxurious five-star hotel for the majority of his 16-month spell in charge of the Turkish Super Lig club, as per reports in…
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Chinese woman pays 280 times room rate after flooding hotel over denied cancellation request
A Chinese woman who flooded her hotel room in anger after her cancellation request was refused eventually paid almost 280 times the original room rate.
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Marriott cuts ties with Sonder
The beleaguered apartment-style rental company has lost a majority of its value as a SPAC and bookings have been on the decline.
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Accessible Design Talk: How to communicate accessibility clearly
At IHS London 2025, accessibility experts Ed Warner MBE and James Dixon-Box joined Hotel Designs Editor Sophie Harper to explore how hotels can communicate accessible design more clearly – from online information to staff training – and why doing so…
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Worth it for Instagram or just a rip-off? Hotel pool access fees in Korea spark controversy
Why do Korean hotels charge extra for guests to use their pools and place limits on the number of times guests can use them?
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Hospitality leaders flex their brands across living and leisure
The rise and rise of branded residential assets globally is inspiring a battle of the brands that can only benefit consumers.
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Mori Trust CEO seeks foreign partners for condo hotels in Japan
Mori Trust is looking for overseas partners to launch condominiums in Japan that can be rented out like hotel rooms, its chief executive officer said, as the company seeks to profit from the nation’s tourism boom…
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US shutdown threatens thanksgiving travel; hotels on edge
The federal funding lapse that began on 1 October 2025 has pushed the aviation system into a fragile state just weeks before thanksgiving.
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Serbia Seeks to Fast-Track Trump Hotel Project Backed by Kushner
Serbian President Aleksandar Vucic’s governing party drafted a special law to push through a real estate project, championed by Jared Kushner, Donald Trump’s son-in-law, on a historic site.
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When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
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Six New GMs Join Aimbridge EMEA’s UK and European Portfolio
Hotel management company Aimbridge Hospitality EMEA has announced the appointment of six new general managers (GMs) across its UK and European portfolio.
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New Hotel Giant Emerges in Hungary as Wing and Accent Form Joint Venture
Wing and Accent Hotel Management have signed a strategic agreement with the aim of operating joint hotel projects in Hungary. Wing brings its real estate development expertise and capital strength to the partnership, while Accent contributes its…
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