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Mahogany desks in hotel rooms used to be an afterthought and the chair more often used for worn clothes than for business.
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The private members’ club Soho House is reportedly close to reaching a $1.8bn (£1.3bn) deal to take it private after a tricky four years listed on the New York stock exchange.
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As you book your next summer vacation, go ahead and dream about the views, the food, and the spa. But maybe ask one more question: How many stars would you give your last hotel for sleep?
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The hospitality industry operates at the nexus of service and environment, making it uniquely vulnerable to the escalating frequency and intensity of natural disasters. Recent events in North Carolina, Texas and New Mexico serve as stark reminders…
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It’s easy to enjoy a luxury hotel. Building them is hard. According to the HVS U.S…
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For decades, investors believed that strong branding, a strategic location and high occupancy were enough to ensure success in the hospitality business 
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From Shangri-La to Rosewood, scions of prominent families are making their mark in the hospitality world
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In the summer of 2025, traveling on business, I checked into a U.S…
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The prolific, big box project developer recognizes the need to acquire assets where their ability to execute complex renovations can drive better returns.
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Steep rises in operational costs and an uneven recovery after Covid have put leases under the spotlight. Do hotel leases still deliver the right balance of risk and reward for both owners and operators…
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Hospitality is built around people. It covers everything from restaurants and hotels to guesthouses and campsites, focusing on how visitors are welcomed, served, and looked after. It is a day-to-day, operational sector that relies heavily on timing…
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We are already witnessing the emergence of the Personal AI Agents. ChatGPT Operator, Google Gemini AI Agent, Microsoft Copilot AI Agent, Claude AI Agent, etc…
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Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
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The extended-stay hotel segment is still having its moment. In fact, its shine may have never been brighter. The asset class, characterized by long stays, from several days, to weeks, to months, and design elements, such as in-room kitchens and…
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The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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The collection of independent hotels recently grew to 81. President Jen Barnwell discusses the lure of big brands, cost containment and F&B opportunities.
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The MICHELIN Guide is proud to announce the launch of its first global MICHELIN Key Selection, set to be revealed on October 8, 2025…
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Bangkok street vendors exemplify true hospitality through instinctive service, efficiency, and warmth—offering invaluable lessons to the hospitality industry on guest recognition, inclusivity, and human connection beyond luxury standards…
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