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Airbnb is changing its service fee structure from split to single fee, potentially positioning the company to compete with online travel agencies (OTAs) like Expedia and Booking.com. But not all affected will benefit. While it may give the…
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Stop Chasing the Wrong Leads. Start Closing the Right Ones.
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AI has many uses and applications, from optimising operations to streamlining service. But when it comes to creativity, where do chefs stand?
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Even if you're disdainful as to the validity of online hotel reviews, customer feedback that contains phrases including 'absolutely dire' and the words 'drab', 'grimy', 'smelly', and even 'disgusting', may give even hardened digital cynics pause for…
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You know the saying: "As Colossus stands, so shall Rome. When Colossus falls, Rome shall fall. And when Rome falls, so falls the world." Well, the same is true of brands.
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Hotel Miramar Singapore will cease business operations at the end of October, it was announced on Friday (Aug 29), a move that would see 108 employees laid off.
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The Turkish Hotel Association (TÜROB) announced the death of Sinan Babila, a veteran figure in the country’s tourism industry and a former chair and founding president of the association.
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As the industry matures, auctions are proving to be a reliable, transparent and effective way to sell more hotels.
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Hospitality leaders know the industry thrives on delivering seamless experiences and building guest loyalty. Unfortunately, the very systems that create positive guest experiences have also become prime targets for sophisticated cybercriminals…
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The luxury hotel REIT said it doesn’t believe it “can flourish in today’s market environment” and will begin the sales process immediately.
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Economic uncertainty and shifting traveler habits reshaped hotel rates in early 2025. While most regions felt the pressure, a few notable markets managed to defy the trend.
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CEO Sean Hehir discusses Trinity’s latest transactions, what he's seeing in the M&A market right now and the robust state of leisure travel.
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In a significant warning to the hospitality industry, Ireckonu, a leading provider of technology solutions for hotels, has raised alarms about the potential privacy risks hotels face when using public AI tools like ChatGPT with guest data. With the…
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Hotels are reporting a significant recent drop-off in sales from online travel agencies (OTAs), particularly Booking.com, after “leaning” away from them in recent years, alongside other broader industry trends…
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Hospitality education in India has not kept pace with the world it claims to serve. Most institutions still follow a playbook written when the country needed supervisors, not entrepreneurs. The curriculum, the structure, and the metrics we continue…
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Mechanical and semi-automated parking systems offer an alternative to the permanent rigidity of ramps and wide circulation aisles. Systems like stackers or puzzle platforms condense vehicle storage into smaller footprints, freeing up land or…
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Travelodge is considering opening more hotels where guest don't have to talk to staff at all during their stay
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With the 2026 budgeting season around the corner, the question of marketing investment has once again become front and centre. In a recent Hospitality Net Viewpoint Max Starkov set the stage by highlighting a striking imbalance: while U.S…
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