A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
read more
A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
read more
Proceed with caution: navigating AI in the hotel industry
Integrated Resort Advisors Principal and HFTP International Hospitality Technology Hall of Fame inductee, Scot Campbell, is recognised as a pivotal figure in the hospitality technology landscape.
read more
Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
read more
Competition intensifies in US midscale extended stay
This year, Extended Stay America celebrates 30 years in business. Originally a pioneer in the midscale, Extended Stay America today remains the only major lodging company exclusively focused on the extended stay category…
read more
Former outback pub manager claims ‘rape me’ messages to worker were ‘work terminology’
The former manager of a famous outback pub in a West Australian tourist hotspot has told a jury that messages he sent to his employee asking her to “rape” and “abuse” him were “work terminology”.
read more
The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders
When Hospitality Net launched its first viewpoint in its recently launched Luxury GM World Panel, the focus was simple yet profound: What is the single decisive skill that separates an outstanding luxury hotel General Manager from the rest — and…
read more
Rising star chef arrested after 'robbing three banks on the same day'
Valentino Luchin is a celebrated chef who has worked in the California food industry for decades - but the robbery accusations are not his first run-in with the law
read more
President Donald Trump fumes as Dallas hotel manager beheaded in front of family by Cuban national
US President Donald Trump has directly addressed yet another incident of horrific violence during which a father was beheaded in front of his family, declaring the “time for being soft on these Illegal Immigrant Criminals is OVER under my watch!”…
read more
Loyalty Programs: Who’s Really Winning?
I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
read more
From parliament to luxury hotels, Nepal's protest movement targeted the elite
As protesters in Nepal stormed parliament this week forcing the prime minister to quit, luxury hotels and residences were attacked by arsonists amid anger at the lavish lifestyle of the elites in one of the world's poorest countries…
read more
7 lessons I’ve learned: Adam Dyke
In our new monthly feature, hospitality leaders share the moments that have taught them valuable career lessons. Adam Dyke, general manager of The Grand, York reflects on the biggest takeaways from his prolific career in hospitality…
read more
Inside Whisky Maker Ardbeg’s Whimsical New Hotel in Scotland
Single-malt whisky maker Ardbeg just stepped onto the hotel scene.
read more
Mayfield launches offering hoteliers ‘a third way’
Designed for hotels that want the flexibility of independence with the support, systems and scale of a modern platform, Mayfield provides operational freedom, access to global markets and a wide range of systems and advanced technology to increase…
read more
Hotel tech: Are hotels getting too smart?
From robot butlers to smart showers, hotels are racing to upgrade their rooms with tech - though not every guest is ready for the upgrade...
read more
Noble House preps for next moves
The next-generation Colee family leadership of owner-operator Noble House Hotels & Resorts is gearing up for what they expect to be increasing opportunity for equity participation, acquisition and third-party management growth by launching an…
read more
Institutional capital buying into ultraluxury
Family offices and high net worth individuals have dominated investment in small, ultraluxury hotels for years. But Ad Altius CEO Thomas Brown says that is starting to change with institutional capital recognizing the value of scarcity and since…
read more
Legendary hotelier Bob Burns dies
Founder of the Regent brand, Burns was also known for anticipating guests’ needs, respecting staff and advancing global tourism.
read more
Who’s the Hermit in the Presidential Suite?
In hotel penthouses around the globe, rock stars and heads of state have been displaced by cocooning patients looking to emerge as immortal butterflies.
read more