Think Outside the Guestroom: Innovative Strategies to Drive Hotel Revenue
If your hotel’s top-line revenue is stalling or declining, you should consider ways to increase the other line items.
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At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and how to prepare for the next era of change. From AI integration and workforce evolution to shifting insurance markets and event space…
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Flow Thru — this is my abbreviation — is a catch-all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention…
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India’s luxury hotels are putting chefs’ roots on the menu
Behind each dish is a childhood kitchen. Luxury hotels are now drawing on the memories and hometown wisdom of chefs to create regional popups inspired by home
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€140m Saudi-Swiss hospitality education partnership unveiled
Under the patronage of Saudi Arabia’s Minister of Tourism, His Excellency Ahmed bin Aqil Al-Khateeb, Riyadh has announced a major Saudi-Swiss partnership during the “TOURISE 2025” Summit, signalling a new phase in the Kingdom’s efforts to cultivate…
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Age discrimination in the hospitality industry is real
Major hotel brands talk about diversity, inclusion and human values, yet quietly exclude professionals who have crossed the age of 60.
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Stop using AI to plan your travel itinerary. Talk to the hotel staff instead
The people we walk past in the hotel lobby may be our best local guides
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Radisson Hotel Group launches Creator Hub
Radisson Hotel Group has unveiled Creator Hub, a dynamic new platform designed to connect nano content creators with Radisson Hotels & Resorts around the world…
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Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Tales from hotel car valets: knickers in a Ferrari and other secrets
They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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Icons discuss disruptive sharing economy, innovation
Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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Africa's Hotel Sector Leads the World in AI Adoption, New Study Reveals
Hotel chains in Africa and the Middle East are leading the world in AI adoption and integration, according to a new global study by h2c, commissioned by hotel technology provider Profitroom…
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Inside the boutique hotel balance
Independent and boutique hotels face the same labor and cost pressures as branded properties, but with fewer economies of scale and higher expectations for personalised service.
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Why Hospitality Education Needs a Reality Check
For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
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Meliá Hotels turns to universities to solve workforce challenge
Spain’s Meliá Hotels International is taking an education-first approach to one of the hospitality sector’s most pressing problems — the shortage of skilled workers.
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US Hotel labour shortage deepens with visa policy uncertainty
The US Hotel labour shortage is worsening as unpredictable visa rules, tighter checks and uneven H-2B and J-1 timelines thin staff just as travel demand rises.
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Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Radisson Hotel Group expands Career Fest 2025 to engage wider audiences
Running throughout October 2025, the month-long hybrid event brings together more than 75,000 team members and future talent across +105 countries to celebrate career growth, learning, and mobility in the hospitality sector…
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