By tag

Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
read more

Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
read more

The Indian hospitality industry has grown rapidly in recent decades, employing 8.8% of the country’s workforce in 2019…
read more

When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was leaving the industry.
read more

When Facebook announced their rebranding to Meta, a tidal wave of popularity crashed on the alternative reality: the Metaverse.
read more

After a challenging few years for hospitality staff, this year is going to offer some exciting opportunities for hotel professionals.
read more

Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has ever been…
read more

Employees are the heart and soul of an organization. Without them, a company is a mere lifeless building. Their presence makes it come alive while their efforts take it to the heights of success…
read more

As the Great Resignation sweeps across the globe, it doubles as a catalyst for hospitality leaders to reflect on workplace culture and environment. It brings a timely reminder that the market moves quickly and workplace adaptability is crucial…
read more

As business increasingly becomes digital and data-driven, many companies that once appeared to be built for success suddenly seem structured to fail…
read more

“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
read more

The adults-only Bucuti & Tara Beach Resort on Aruba's Eagle Beach, which since 2018 has been certified as a carbon-neutral hotel, has added what it said was the world's first carbon offset concierge to its staff…
read more

Elie Khoury, executive vice president of operations at Aimbridge Hospitality, has faced many operational challenges during his 25 years in the industry. With each downturn, Khoury believes, hotel operators grow smarter and wiser…
read more

Hotel operations, strategy, human resources, marketing, finance - a hotel manager’s remit is as diverse as it is challenging. If you want to be a hotel manager, you will need excellent people skills and a calm, trustworthy, professional demeanor…
read more

In the post-pandemic business environment, recruitment of hospitality employees is a challenging endeavor…
read more

Whittlebury Park in Northamptonshire is offering a number of paid work placements to students interested in a career in hospitality to help them gain valuable skills and an in-depth understanding of the industry…
read more

Oye como va…or…here’s how it went down: Many, many moons ago, nearly at the onset of revenue management, I was booking a room for a weekend in Manhattan with a reservation agent for a major brand that will remain nameless…
read more

Travel and tourism is one of the world’s most gender diverse industries, with a 50-50 overall split between men and women, but female representation at senior management level and above is abysmally low, according to a new report by hospitality…
read more