In the domestic high-end hotel owner circle, it seems that there has not been a deal rumor that stirs the nerves of the whole industry for a long time except for those related to R&F Properties.
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1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
The run of bad press for artificial intelligence (AI) continues, and this time it’s the turn of “predatory” online travel agencies (OTAs). These are the websites that look like a legitimate hotel website but are far from the real deal…
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Failure of Leadership Made a Hotel Sales Cold Call Exercise in Futility
Sales teams must dig deeper to connect, recently, I was the target of a hotel prospecting effort that illustrates how most sales outbounding these days is an exercise in futility, caused by a failure of leadership…
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Mews Survey Finds 89% of Hotel Guests Prefer AI in Background, Not at Front Desk
A global survey of 3,250 travelers found that while most hotel guests are open to artificial intelligence (AI) in hospitality, 89% prefer AI to operate behind the scenes or alongside human service, rather than replacing staff in guest-facing roles…
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Hotel reputation management: how to handle negative and fake reviews
An effective review-management process helps hotels investigate complaints, respond professionally, challenge fake content and turn guest feedback into operational improvements.
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Soho House founder: ‘Workaholism is as bad as any other addiction’
César Ritz, Conrad Hilton, Bill Marriott, Ian Schrager… the most famous hoteliers in the world were, for years, not British. Then, in the 1990s, we got Nick Jones…
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Hotel Blacklist Launches New Accommodation Industry Risk Assessment Tool
Hotel Blacklist has launched a new free online resource designed to help hotels and accommodation providers identify high-risk guests and prevent potential financial losses, property damage, fraud, and disruptive behaviour. The service, available…
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Booking.com says Europe's hotels don't depend on it
Booking.com's head of public affairs calls Europe's hotel distribution balanced, two weeks after an EU court upheld that Booking dominates online hotel sales
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Your AI-Written Resume Looks Impressive; So Do The Other 200
There is a new problem landing on recruiters’ desks: Resumes and CVs are getting better and that sounds like good news, but there is a catch.
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How Spain’s housing crisis is reshaping hotel staff accommodation
A shortage of affordable housing is making it harder for hotels in Spain’s high-demand tourism destinations to recruit and retain staff.
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Three Top Trends from IHIF NYU 2026 on Disciplined Hotel Capital
The NYU conference as it’s colloquially called is a perennial gathering of the brightest minds and largest capital allocators in hotel real estate. Held annually in New York in the beginning of June, the International Hotel Investment Forum (IHIF)…
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Interview with Laurent Vernhes, Co-Founder of Tablet Hotels
I recently went one-on-one with Laurent Vernhes, co-founder of Tablet Hotels and founder of mva.wine
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Hotels still stuck on manual work despite increased AI adoption
Hotels are increasingly using artificial intelligence (AI), but manual work continues to weigh teams down.
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How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action
The industry does not need a new dashboard for every soft date. In many cases the hotel already has enough data. What is missing is a reliable bridge from “we know these dates are weak” to “here is what we are doing about them this week."…
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Six five-star hotels fined for food safety violations: TFDA
Taipei, Sept. 30 (CNA) Taiwan's Food and Drug Administration (TFDA) has fined six five-star hotels a total of NT$466,000 (US$14,615) for food safety and hygiene violations, the administration said Wednesday…
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Hotel regulation in Paris, Berlin, London, New York and Barcelona
The rules governing hotel development and operation vary sharply across the five major cities. For investors, those differences can change a project’s cost, timing and commercial prospects.
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Why Hotels Need More Than Another Dashboard to Turn Operational Data Into Timely Action
A dashboard can be beautifully designed, updated in real time and still have almost no impact on the operation. Information is not a decision. A decision is not execution. And none of it matters if the guest in room 614 still has no hot water while…
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Interview: Meininger Hotels chief on reaching 50 hotels, European expansion, and cost pressures
As the global hospitality sector evolves to meet shifting traveller demands, Meininger Hotels is navigating this landscape with its unique hotel-hostel hybrid model.
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