The Vendor Problem: Why Most Hotel AI Advice Has a Conflict of Interest
Most of the hotel AI advice circulating in the industry right now is being funded by someone who wants to sell you something.
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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Common User Experience UX Pitfalls That Kill Hotel Website Conversions and How to Fix Them
You can drive all the traffic in the world to your website, but if the experience is frustrating, confusing, or slow, guests will not book. They will leave and often head straight to an OTA where the process feels easier…
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How hotels are stopping the 6am sunbed wars this summer after man wins payout
We all know the particular kind of heartbreak that comes from descending to your hotel pool, ready to soak up some rays and sip cocktails, only to find that not a single sunbed is free.
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How hotels are protecting margins in a high-cost environment
The global hotel sector is entering a period where profitability is increasingly shaped by cost discipline rather than demand alone.
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Business travellers adapt in the face of soaring hotel rates, according to HotelHub Q1 data
HotelHub, the leading hotel booking technology provider for travel management companies, has released its Q1 2026 edition of the HotelHub Index, revealing significant hotel rate inflation in the first three months of the year…
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Starwood faces default on $265M hotel portfolio loan
Barry Sternlicht’s Starwood Capital Group is staring down the barrel of another major commercial real estate default.
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Staffing woes and cost inflation batter hotel operators
Midway through 2026, hotels continue to face pressure from workforce shortages, staff churn and rising operating expenses.
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New World Weighs Sale of Stake in $2 Billion Hotel Portfolio
New World Development Co., the cash-strapped property developer, is in talks to sell its 50% stake in a portfolio of three Hong Kong hotels valued at $2 billion, people familiar with the matter said.
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How hotels are adapting to the EU and UK Accessibility Laws
The hotel industry is undergoing a structural shift in its digital operations as two major regulatory frameworks take effect across European markets.
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Bulgari brings its signature hotel scent to the public for the first time
Luxury hotels are often remembered for their design, service and atmosphere, but scent also plays an important role in shaping the guest experience. Smell is closely linked to memory and can instantly bring people back to a specific place or…
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Airport hotels retain pricing power as hotel market volatility diverges in 2026
Airport hotels are sustaining strong rates across major hubs, supported by limited supply and disruption-driven demand.
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Luxury Hotel Rate Inflation: What Is Driving This Frustrating Trend?
Across the board, we’ve seen a lot of inflation in recent years, particularly since the start of the pandemic. Admittedly inflation hasn’t impacted all parts of the economy equally.
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Europe’s Hotel Construction Boom Raises Risk of Supply Imbalances in Key Cities
Rising hotel development across Europe is creating uneven supply risks, with a concentration of new openings in key cities increasing the likelihood of localized performance pressure in the coming cycle…
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Five-Star Hotel Project Halted on Milos Island After Environmental Appeal
The Urban Planning Department of Milos has blocked the construction of another five-star hotel on the island, suspending all works in the Agios Konstantinos area following judicial intervention.
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The New Front Line of Hotel Distribution: When Regulation Rewrites the Rules of Visibility
Google's DMA-compliant changes to hotel search results are giving OTAs and intermediaries more visibility while pushing hotel direct booking channels further down in search rankings.
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The Top 10 Reasons Customers Leave a Brand or Business
This article answers the question: What are the top 10 reasons customers will stop doing business with you or leave for another brand?
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Complex investor landscape to unlock rewards
A richer and more complex investor landscape will continue to benefit the hospitality industry, delegates heard at the IHIF EMEA in Berlin on Tuesday.
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