For years, hotel digital marketing optimization was largely an engineering problem with a predictable playbook: feed conversion signals into ad platforms, refine audiences and bidding, attribute outcomes across touchpoints and scale spend where…
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The “Gentrification” of Boutique Hotels
The mass adoption and corporate buyouts of boutique hotels threaten the very USP that made them desirable in the first place.
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7 things boomers do at hotel breakfast buffets that make millennials die inside
The breakfast buffet is a strange social experiment where generations collide over scrambled eggs and mini muffins, revealing patterns that are impossible to ignore.
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This New Year’s Eve is expected to unfold differently for Bulgaria’s hotel and restaurant sector, as a temporary suspension of POS terminals and ATMs will disrupt card payments for several hours. The pause is connected to the technical transition of…
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At some hotels, water is the new Champagne
Five-star hotels often justify their exorbitant prices by offering a suite of high-end amenities, like plush robes, pillow menus, concierge services, and more.
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How infrastructure investment boosted tourism in these two countries
Hotels don’t exist in a vacuum. You’d need to be an investor with very deep pockets to not only build the property but also the required travel infrastructure to bring people to and from the destination…
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Istanbul tourist deaths prompt major investigation into food and hotel safety
Turkish authorities have launched a wide-ranging investigation into the deaths of a German tourist mother and her two children in Istanbul, after the family fell ill during their visit and later died from suspected poisoning…
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Will QT Singapore sale set city price benchmark?
The buyer pool has widened in Singapore and heritage hotels such as QT are rare. Seller Sunray may be smiling to the bank.
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Guests reportedly left stranded mid-stay following collapse of Marriott-linked hotel chain
The sudden announcement that the hotel operator was no longer working with Sonder caused some guests to spend thousands to find new rooms on short-notice
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Chinese woman pays 280 times room rate after flooding hotel over denied cancellation request
A Chinese woman who flooded her hotel room in anger after her cancellation request was refused eventually paid almost 280 times the original room rate.
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Serbia Seeks to Fast-Track Trump Hotel Project Backed by Kushner
Serbian President Aleksandar Vucic’s governing party drafted a special law to push through a real estate project, championed by Jared Kushner, Donald Trump’s son-in-law, on a historic site.
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New Hotel Giant Emerges in Hungary as Wing and Accent Form Joint Venture
Wing and Accent Hotel Management have signed a strategic agreement with the aim of operating joint hotel projects in Hungary. Wing brings its real estate development expertise and capital strength to the partnership, while Accent contributes its…
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Refining assets, cutting costs: How China’s hotel industry seeks value growth
Cushman & Wakefield has released its 2025 China Hotel Industry Market Investment and Value Insights report.
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Iraq launches probe after diplomat accused of taking towels from Jordan hotel
An Iraqi diplomat is in hot water after being accused of stealing towels from a Jordanian hotel. Iraq’s Foreign Affairs Ministry has taken up the case, and even an Iraqi tribe has become involved.
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Why mountain resorts are a huge treasure trove
The diversification of holiday destinations is a major trend in leisure hospitality as travellers seek new experiences beyond the beach, unique locations away from the crowds and cooler temperatures in times of heatwaves. And mountain resorts stand…
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A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
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Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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Michelin Wants Us to Trust Its Hotel Ratings. Should We?
Ahead of its first-ever global “key” ceremony recognizing the top hotels in the world, the French company came clean on how it makes money.
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