The Wealthiest Clients on Earth Don’t Renew Loyalty. They Test It
Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
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Social-media-driven designs are “making everything look and feel the same,” say affluent vacationers
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Hong Kong’s leading hotels capitalise on the sparkling tea trend
Two of Hong Kong’s 5-star hotels — The Peninsula and The Royal Garden — have launched own-label sparkling tea brands, developing existing tins to reach new consumers.
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'Wake-up call service' from red pandas at Chongqing hotel halted due to safety risks
The local forestry bureau in Southwest China's Chongqing Municipality ordered an immediate halt to "wake-up call service" involving red pandas at a local hotel and launched an investigation.
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Outrageous demands from jet-setting billionaires when they stay at the world's best hotels
Olivia Ferney has had lobster flown across islands, been berated over the brand of bottled water in a minibar and nearly lost a $100,000 booking because there weren't enough TVs in a mansion.
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Outdoor Hospitality in Europe: The Rise of the Horizontal Hotel
Outdoor hospitality in Europe – once seen as rustic or seasonal – is experiencing a major transformation.
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China’s Bankers Ditch Global Hotel Chains as Travel Budgets Bite
These days, Shanghai-based banker Jason Zhang can no longer stay at the Westin hotel in Beijing’s financial district after his company cut its travel budget. Instead, he had to settle for a cheaper domestic hotel chain…
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What new hotel developments are coming to the Middle East?
The hotel industry in the Middle East shows no signs of slowing down. As travel patterns shift and guest expectations evolve, new properties are opening their doors, familiar names are expanding into new markets, and developers are rethinking what a…
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Choice Bumps Hyatt From Best Hotel Program, New Study Says
The Choice Privileges rewards program for hotel guests beats out the World of Hyatt for the No. 1 ranking among major lodging companies, according to a study released Wednesday.
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Women Travelers in Asia Shaping Hospitality Trends in 2025
A new Agoda survey outlines shifting travel preferences among women travelers in Asia, including a rise in cultural exploration, family trips, and solo travel.
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Egypt 'Extremely Challenged' by Hotel Rooms Shortage, Says Tourism Minister
Egypt says it needs 250,000 more hotel rooms to be constructed if its to hit its tourism goals for the next decade.
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How Mobile Booking Gives Independent Hotels a Competitive Edge
The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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Unpopular opinion: I'm not a fan of hotel breakfasts
It doesn’t bother me if the hotel breakfast is included with my stay or not. Most times, I’d rather eat at a nearby café that’s favoured by locals.
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Is the White Lotus Season 3 Hotel a Real Place?
Film geeks dream of stepping on the set of their favorite TV show or movie but rarely get the opportunity. But the White Lotus is different. For fans of the show, an escape to Thailand and the stunning Four Seasons Resort Koh Samui and the rare…
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The wildest requests a Michelin-starred chef has received from VIP hotel guests
With over 30 years of experience in hotels from Abu Dhabi to Napa Valley, Michelin-starred chef Massimo Falsini has encountered every kind of guest.
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The evolving nature of the relationship between hotels and their tech partners
Family-owned Icelandic hospitality company Íslandshótel launched in 1992 when it opened Hotel Reykjavík in the capital with just 30 rooms. Today, with 18 properties and 2,000 rooms, the company is Iceland’s largest hotel chain…
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The ludicrous way roadies stopped Jimmy Page from trashing hotel rooms
When it comes to rock and roll antics, the trashing of the hotel room is an old staple that seems to have died out in the modern age. Nobody is launching televisions out of second-floor windows these days, nobody is leaving snakes in the bathtub…
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