Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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The forgotten guest: The middle-market traveller left behind
The hotel industry's focus on luxury has left the middle-market traveller with fewer choices at a time when value has never mattered more.
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69-Year-Old Conman Arrested for Allegedly Defrauding 300 Luxury Hotels Across India Over 36 Years
In a case that has stunned the hospitality industry, a 69-year-old man has been arrested for allegedly cheating more than 300 luxury hotels across India over a period spanning nearly four decades…
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Train Your Team To Intentionally Communicate Hospitality Vibes
Doug Kennedy emphasizes the need for hospitality teams to be trained in intentional communication, highlighting its role in conveying a welcoming atmosphere and improving overall guest satisfaction.
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Why institutional investors are backing Europe’s campsites
The European campsite and outdoor hospitality sector is attracting increasing levels of institutional investment and entering a new phase of modernisation and consolidation, say industry experts.
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‘Please don’t take anything with you’: Swiss hotel’s special message for Indian guests
A Swiss hotel has issued specific rules for Indian guests, including charges for shared meals and a reminder to maintain quiet in common areas.
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The rise of the ‘perpetual traveller’ creates new opportunities for hotels
The hospitality industry can capitalize on rising frequency, secondary city growth, and deep localization in 2026
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Lifestyles of the rich and famous: How the ultra-wealthy spend their fortunes
A Patek Philippe wristwatch sells for $17.6 million at auction. Beyoncé and Jay-Z close on a $200 million Malibu compound designed by a Pritzker Prize-winning architect. Ellen DeGeneres flips a Santa Barbara estate for a $26 million profit in under…
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The Rumors About the End of Google Search Are Highly Exaggerated
Google’s financial results for 2025 are out and they paint a very interesting picture of the state of traditional search engines vs AI search.
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Four insights from FHS World Advisory Board
Senior hospitality leaders at the FHS World Advisory Board in Dubai outlined four market-shaping trends for 2026, covering Middle East performance, investor shifts, wellness assets and technology adoption…
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From Singapore Slings to Smoking Jackets: Raffles Hotels Launches Ready-to-wear Line
Long synonymous with the Singapore Sling and grand hotel glamour, Raffles Hotels and Resorts is now translating its signature style to the wardrobe.
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Costa del Sol tourism revenue hits record €21.8bn despite dip in hotel stays
The province’s tourism chief has hailed a shift toward "quality over quantity," as rising visitor spending offsets a cooling in traditional occupancy rates
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The Trends Reshaping How We Eat and Drink in 2026
In the United States, food and beverage trends don’t just shift, they erupt, rewriting the rules of how we cook, sip, and gather. The question for 2026 isn’t what’s next, but how fast we’re willing to follow…
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How to Revenue Manage in the Middle of Nowhere
Imagine this: You’re not managing a city hotel. You’re not next to a convention center. You’re not even competing for the same audience as the resort an hour away.
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What 2025 really taught us about hospitality
A firsthand reflection on the trends, truths, and evolving behaviours shaping the future of the Indian F&B industry.
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Borough Market vs The TikTokers: Is this hospitality’s Frankenstein moment?
After a food vlogger was kicked out of Borough Market for filming a crumble review on his phone, Hannah Twiggs asks whether restaurants and markets have finally had enough of the social-media generation they helped build – and what that means for…
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The Wealthiest Clients on Earth Don’t Renew Loyalty. They Test It
Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
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Social-media-driven designs are “making everything look and feel the same,” say affluent vacationers
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