How Mobile Booking Gives Independent Hotels a Competitive Edge
The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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Unpopular opinion: I'm not a fan of hotel breakfasts
It doesn’t bother me if the hotel breakfast is included with my stay or not. Most times, I’d rather eat at a nearby café that’s favoured by locals.
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Is the White Lotus Season 3 Hotel a Real Place?
Film geeks dream of stepping on the set of their favorite TV show or movie but rarely get the opportunity. But the White Lotus is different. For fans of the show, an escape to Thailand and the stunning Four Seasons Resort Koh Samui and the rare…
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The wildest requests a Michelin-starred chef has received from VIP hotel guests
With over 30 years of experience in hotels from Abu Dhabi to Napa Valley, Michelin-starred chef Massimo Falsini has encountered every kind of guest.
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The evolving nature of the relationship between hotels and their tech partners
Family-owned Icelandic hospitality company Íslandshótel launched in 1992 when it opened Hotel Reykjavík in the capital with just 30 rooms. Today, with 18 properties and 2,000 rooms, the company is Iceland’s largest hotel chain…
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The ludicrous way roadies stopped Jimmy Page from trashing hotel rooms
When it comes to rock and roll antics, the trashing of the hotel room is an old staple that seems to have died out in the modern age. Nobody is launching televisions out of second-floor windows these days, nobody is leaving snakes in the bathtub…
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Why guest retention is the #1 priority for hoteliers in 2025?
To begin with, revenge travel is over. STR and Tourism Economics final 2025 forecast reflects a downgrade in growth rates because of concerns over rising costs of living. It’s simple math: higher cost of living means less disposable income which…
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Luxury hotels enter kimchi business to diversify revenue sources
More Koreans buy premium kimchi instead of making it
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Travelers slam D.C. hotels as ‘price gougers’ ahead of Trump’s inauguration
Travelers are flocking to snap up the last of pricey hotel accommodations in the Washington D.C…
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Indian travellers shaping the future of global hospitality: SiteMinder
SiteMinder has revealed that Indian travellers are emerging as the most influential change-driving force in the global hotel industry in its SiteMinder’s Changing Traveller Report 2025, the largest survey globally on accommodation…
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A woman in the US was left horrified after discovering that her hotel in Las Vegas added a surprise charge onto her bill which tripled the fee.
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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THE top holiday trends for 2025 include ‘Detour Destinations’, ‘JOMO Travel’ and the ‘Hotel Restaurant Renaissance’, according to Expedia Group.
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Hotel Sales Training Lessons Learned From A Top-Tier Real-World Practitioner
While being a sales trainer for a diversity of lodging providers certainly keeps me in touch with what’s going on in the profession of hotel sales these days, I always capitalize on every opportunity to gain insights from real-world practitioners…
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