Food for thought: is hotel website SEO dead?
In spite of all the buzz around genAI, the AI Search market share in 2024 was a paltry 0.25% of the global search market vs. Google’s 93.57% share.
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Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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How Mobile Booking Gives Independent Hotels a Competitive Edge
The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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Booking.com phish uses fake CAPTCHAs to trick hotel staff into downloading malware
A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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What are the 2025 must-have uses of AI in hotel marketing?
Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Hospitality and travel technology dealmaking ramps up in 2025
Advisors and investment banks are expecting a significant increase in hospitality and travel tech dealmaking in 2025 and beyond.
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New laws drive hotels to explore digital ID solutions
As the hospitality industry faces new identity verification regulations across Europe, there is pressure on hotels to adopt digital identity solutions. As Spain’s hospitality industry learned in November, new legal requirements can be challenging…
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Are hotel membership schemes worth it? We crunch the numbers
These members’ clubs give access to hotel discounts, added value such as breakfast and even airport lounge access. Not all work out cheaper than booking direct, though…
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Top 10 Ways Business Intelligence is Transforming Hotel Revenue Management in 2025
Business intelligence is evolving from static reporting to custom commercial insights. For revenue managers, this means transforming how we analyze, visualize, and act on data. Here are the key trends reshaping our field…
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Will IKEA’s Hotel blow you away, or send you flat packing?
It’s the biggest furniture company on the planet, with 480 stores, but only one IKEA hotel to its oh-so-recognisable name. Jenni Mortimer heads to Älmhult Sweden to check it out.
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Wyndham Launches U.S. Debit Card to Target Gen Z
Wyndham Hotels & Resorts is heading into the debit card space with the launch Monday of the Wyndham Rewards Debit Card, a move that signals a shift in how hotel loyalty programs engage with younger travelers…
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5 big trends for hospitality real estate
Another IHIF EMEA approaches, and it’s in a period where the global economy continues to grapple with uncertainty. And as the landscape evolves around economic shifts, technological advancements and changing demographics and behaviours, it has…
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Meliá Hotels International and Huawei Launch a Global Smart Hotel Showcase
At MWC Barcelona, Huawei and Meliá Hotels International Launched the Global Smart Hotel Showcase at Torre Melina Gran Meliá hotel, a high-end luxury brand of Meliá. This showcase fosters innovations in smart hotel network connectivity and…
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Madoc Batters, head of cloud and IT security, Warner Leisure Hotels
Madoc Batters likes a challenge. As head of cloud and IT security at Warner Leisure Hotels, he’s inherited a big task – leading the UK hotel chain on a digital transformation journey, including moving the business to the cloud to build a platform…
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Can Forbes Travel Guide solve the commissions conundrum?
Technology giveth and technology taketh away. For travel advisors, the technology provided by third-party companies that consolidate hotel commission payments has moved increasingly toward the "taketh" side over the years…
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Global media intelligence firm CARMA has released groundbreaking analysis revealing HBO’s hit series “The White Lotus” as the dominant force driving luxury hotel conversations across Asia. The show’s third season, filmed at the stunning Four Seasons…
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Is Japan’s “unmanned” hospitality dehumanizing, or a selling point?
The absence of human factor can be an attraction for younger generations.
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