By type

They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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Hotel investors looking to mitigate the impact of economic, geo-political and natural events on their next wave of active projects should be focusing on the project management budget as their point of control…
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Eyeing an opportunity to grow direct bookings, hotels are pushing their technology partners to integrate live availability and pricing data into artificial intelligence (AI)-search platforms…
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Group business accounts for an increasing piece of business for the nature-focused brand who has taken on a partner to grow the platform.
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Independent and boutique hotels face the same labor and cost pressures as branded properties, but with fewer economies of scale and higher expectations for personalised service.
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Geopolitical and economic turmoil “noise” be damned. Hilton President and CEO Chris Nassetta is willing to bet 2026 hotel performance will be better than 2025, and 2027 will be even stronger than 2026…
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Trump Residences Gurgaon, launched in May, sold out all 298 units in five hours, developer Tribeca trumpeted on its website. Featuring two 51-story towers, it is the Trump Organization’s fifth branded residences project in India, a market it entered…
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The big, bold bottles of wine once guaranteed to impress are no longer cutting through with today’s younger drinks. Young Australians are drinking less wine, and when they do, it’s on different terms. For operators, the challenge is clear — but so…
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Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Ahead of its first-ever global “key” ceremony recognizing the top hotels in the world, the French company came clean on how it makes money.
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A robe one night and a bunk the next taught me this: luxury smooths the edges, hostels widen the circle—and the best life uses both. I booked them 24 hours apart by accident—and then decided to make it a tiny social experiment…
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From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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Head of Hospitality Investments Shai Zelering said the PE giant wants to focus on the operations fundamentals of the business through capital infusions or collaborations.
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In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
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Having restructured and centralized his team at L+R Hotels, group chief commercial officer Joe Pettigrew is ready for the next challenge: transitioning from SEO to GEO.
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When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season…
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