Annoyance with a side of omelet: Was my day-use hotel room worth the hassle?
"You recently enjoyed a Dayuse experience, and we thank you for it," read a cheerful e-mail that popped up in my inbox, referencing a recent hotel stay.
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Annoyance with a side of omelet: Was my day-use hotel room worth the hassle?
"You recently enjoyed a Dayuse experience, and we thank you for it," read a cheerful e-mail that popped up in my inbox, referencing a recent hotel stay.
read more
Look for European Hotel Dealmaking to Pick Up Later in 2023
Deloitte's top hotel consultant, Andreas Scriven, has a finger on the pulse of European dealmaking. He forecasts more assets changing hands in the year's back half.
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Independent Hoteliers Seek Every Edge Against the Big Brands
Many consumers are eating up experience-led storylines in travel. That gives an opening to independent hoteliers to compete with the global hotel groups on everything from hiring to word-of-mouth marketing…
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24 Indicted in $5 Million Construction Kickback and Bribery Scheme
The suspects, who were arrested in a predawn roundup, are accused of skimming money during the construction of luxury buildings and boutique hotels.
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Restaurants can’t find workers because they’ve found better jobs
Nearly 2 million hospitality and leisure jobs remain unfilled in what economists call a ‘deep, profound’ shift in the labor market
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Inside the Turmoil of Whitney Houston’s Shocking Death
Whitney Houston drowned in her bathtub at the Beverly Hilton hotel on Feb. 11, 2012, the day before the Grammys, turning that weekend's festivities into an impromptu memorial.
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Social Media Trends, Markets and Platforms
What is Social Media? Many people still ask questions about social media and its use. Obviously, this is not the case, but then what does social media mean?
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Buy Now Pay Later Yet One More Convenience Evolution
From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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How to use QR Codes in Hotels as a Marketing or Guest Service Tool, Also after Covid-19
What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
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Hyatt Reports Record Hotel Pipeline of Approximately 117,000 Rooms Worldwide As of Year-end 2022
Hyatt Hotels Corporation shared today that Hyatt is positioned for continued transformative growth in 2023 and beyond with a record pipeline of approximately 117,000 rooms worldwide as of year-end 2022…
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5 Restaurant Trends For 2023, According to MICHELIN Restaurant Chefs
More inclusive beverage menus, nanotechnology-powered ingredients and back-to-basics cooking, these are some of the developments we will see in the coming year, say Asia’s leading restaurant chefs.
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LETTER FROM THE SKIES: THE CHINESE ARE COMING, SO IS AI ON STEROIDS – HELLO, 2023
I AM writing this at 15,000 feet, onboard an ATR 72-500 on a Firefly flight between Singapore and Kuala Lumpur…
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Mobile Hotel Tech: The Latest Trends from Asia
From my desk in Bangkok, I can see that the big mobile digital trends affecting North America and Europe are also in play in Asia.
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Travel is Back, but It's Different: How Hotels Can Adapt
There's no doubt about it: travel is back. Last summer saw renewed enthusiasm for hitting the road, and this summer confirmed it.
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Who is hotel marketer’s best friend going into 2023?
I believe hospitality's old friend and foe Google will be the single biggest opportunity in hotel digital marketing going in 2023, and here is why:
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Hundreds of tourists stranded in Machu Picchu amid Peru protests
About 300 tourists from around the world have been left stranded in the ancient city of Machu Picchu, according to the mayor, after Peru was plunged into a state of emergency following the ousting of the country's president…
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The Lag in Food and Beverage Recovery
According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
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How an early nomad’s life shaped Steve Hafner, and how he sees talent, tech and human imagination
From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
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