Beyond the plate: How Gen Z is driving the rise of immersive dining
Experiential dining is nothing new. It was even parodied on a recent episode of The Simpsons, which famously predicts the future.
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Beyond the plate: How Gen Z is driving the rise of immersive dining
Experiential dining is nothing new. It was even parodied on a recent episode of The Simpsons, which famously predicts the future.
read more
Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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Italian investors seek the next resort
It might be a stretch to say that Rome has fallen out of fashion this year, but negative publicity around overcrowding – with millions of pilgrims expected in the Vatican’s Jubilee year – has definitely made some tourists hit pause on the Italian…
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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Now, in a courageous initiative set to shake up the tourism market, industry heavyweights with a background in tech are backing a bold new startup, DirectBooker.
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AI’s Role in Transforming Hospitality: Key Insights from HSMAI and HITEC 2025
The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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European hotels rebuff Airbnb's overtourism claims
Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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Why China’s high-end hotels are now setting up food stalls outside
ZHENGZHOU, Henan – On a sweltering 36 deg C evening, a man stood under a makeshift tent outside his hotel, scooping a Chinese summer delicacy into takeout boxes – piping hot xiao long xia, or crayfish – selling for just 38 yuan ($5.30) per 500g…
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Interview with Barbara Muckermann, Group CEO of Kempinski Hotels
Barbara Muckermann has been the Group Chief Executive Officer of Kempinski Hotels for just over a year, after spending most of her professional career in the cruise industry, notably at the helm of Silversea Cruises. She is an active member of the…
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The Tomb A Machine Can’t Find: When the Golden Key Unlocks What Tech Alone Can’t
“Thank you. I found my friend.” That was the message Sharezal Abdul Wahid received a week after a guest checked out of The Majestic Hotel Kuala Lumpur — accompanied by a photo of the elderly man standing by the grave of a long-lost wartime friend…
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Chinese hotel investment stabilises amid signs of upturn
With US President Donald Trump signalling that he has inked a new trade deal with China, and will soon visit the country with a delegation of business leaders, Chinese leader Xi Jinping may hope the news represents another strategic milestone…
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Have ‘Best of’ Lists Made Travel More Bland?
The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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Can Capsule Hotels Fix What India’s Budget Stays Got Wrong?
If you go the Korean way when it comes to beauty, and go à la mode American when you dress up, then why not live like a Japanese when you need to hit the sack for the night or for a few hours? Safety guaranteed, comfort assured, cost won’t burn a…
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Three Critical Clauses Hotel Owners Overlook in Their Management Agreements
As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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Trump’s Name Could Adorn Tel Aviv Hotel, Becoming a Symbol or a Target
The Trump Organization’s preliminary talks this spring about affixing its brand to a tower near a recent missile strike highlight the complexities of its international deal-making.
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The hospitality industry has long been powered by women but it wasn’t until the mid-1990s, when Singaporean hotelier Cristina Ong founded Como Hotels and Resorts that female founders started to attract the spotlight. Women like Rosewood’s Sonia…
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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Lifestyle Hotels: The Ultimate Network Impact Move
Lifestyle hotel brands have been getting a lot of attention lately – and for good reason and it’s not because they’re the biggest money-makers in the portfolio (in fact, many aren’t).
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