By type

I AM writing this at 15,000 feet, onboard an ATR 72-500 on a Firefly flight between Singapore and Kuala Lumpur…
read more

From my desk in Bangkok, I can see that the big mobile digital trends affecting North America and Europe are also in play in Asia.
read more

There's no doubt about it: travel is back. Last summer saw renewed enthusiasm for hitting the road, and this summer confirmed it.
read more

I believe hospitality's old friend and foe Google will be the single biggest opportunity in hotel digital marketing going in 2023, and here is why:
read more

About 300 tourists from around the world have been left stranded in the ancient city of Machu Picchu, according to the mayor, after Peru was plunged into a state of emergency following the ousting of the country's president…
read more

According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022…
read more

From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
read more

With the big festive getaway about to begin, new bookings insights revealed by Sabre show improving travel confidence and the emerging festive destinations of choice for global travelers.
read more

New research by leading HCM Provider, Ceridian, shows that burnout rates continue to run high among supermarket and hotel industry employees, with 20% workers analyzed experiencing burnout this year and last…
read more

There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
read more

Generation Z (Gen Z) follows after the Millennials and defines individuals born between 1997-2013. Gen Zers are entering the workforce with a different set of expectations and aspirations for their careers and work-life balance…
read more

As 2022 comes to a close and we gather with industry experts, peers, and colleagues to prepare for the year ahead, we find ourselves looking upon a terrain that is no longer desolate but thriving…
read more

As the hotel industry continues to recover from the COVID-19 pandemic, hotels are looking for opportunities to drive top-line sales.
read more

More than two years after the Covid pandemic halted travel, India's tourism and hospitality industry is now cautiously hopeful. Freelance journalist Rubina A Khan on what's driving the optimism.
read more

If you do not have all three of these metrics on your radar screen at the same time, you are flying the profit picture in your food operation with at least one eye closed…
read more

The oldest members of Generation Z are turning 25 this year, which means they are graduating from college, trade schools, master’s programs, even law school – and entering the workforce in rapidly increasing numbers…
read more

As has been well-documented, the Covid-19 pandemic had a significant impact on the hotel industry.
read more

Spoiler alert: if you are looking for a quick answer to this Shakespearean-like question, you will not find it. As a matter of fact, you are probably going to walk away from this post with more questions than answers. But this is to be expected…
read more