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Crisis isn’t a one-time test. It’s a daily measure of readiness. The hotels that thrive aren’t reacting, they’re preparing.
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Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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From cruise ships to UFOs, from King Kong to a giant whale, half the sex in Japan may take place in its dazzlingly imaginative love hotels. But have some become just too seedy? Our writer checks in
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A senior hotel manager who was sacked after he used one of the rooms to drunkenly play loud music at 3am and have sex with a junior female colleague has won his claim for unfair dismissal.
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Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care…
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Hospitality pros say Marriott will need to work hard to ensure CitizenM doesn’t cannibalize its other lifestyle brand, Moxy. CFO Leeny Oberg says that won’t be a problem.
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President and CEO Chris Nassetta said he sees a path to a positive second half of 2025 despite the current noise and economic uncertainty. He also sees new brands in the future.
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Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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From heirs of political dynasties to business magnates expanding into hospitality and hotel empires, these are the names to know the next time you find yourself on a private beach, cocktail in hand, wondering, ‘Who owns this place?’…
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The purpose-built student accommodation (PBSA) sector is one of real estate investments fastest growing sectors, with funds increasingly drawn by its high yielding models and favourable demand dynamics…
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Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how it’s actually being used so far might be “contextualized marketing”.
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People say sustainability is important to them, but their travel choices don't always reflect these views. How do hoteliers manage?
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It’s not a match made in heaven, at least according to shareholders of Tongcheng Travel Holdings Ltd. (0780.HK), which last week announced it would buy the hotel management, construction and design business of Wanda Hotel Development Co…
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The 2025 Penn State Hospitality Executive of the Year Award Ceremony and Keynote Speech on April 8, 2025, featured a warm welcome from Dr…
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Wayne Lappage loves virtual cards – in principle. “The benefits are huge,” says the global commodity manager for travel and expense at mobility IT systems company Yunex Traffic. “You get enriched data; you’ve got better control in terms of spend…
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How U.S…
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With summer fast approaching, European countries are preparing for a busy tourism season with the UNWTO predicting an increase of 3 per cent to 5 per cent in international visitors this year.
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