How housekeeping bottlenecks affect hotel performance
Housekeeping bottlenecks in hotels have become a persistent operational challenge across the global hospitality sector…
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What I Hate About Hotel Tech. Why, in 2026, is the industry still getting the basics wrong
The author argues hotel technology remains frustratingly basic after 20+ years, with Wi-Fi now more critical than hot water for guest satisfaction.
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Hotels are getting rid of proper bathroom doors and guests are revolting
First they came for the closets. Then they took the bath tubs. Now, hotels are stripping away the only thing separating us from the animals: the bathroom door.
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Hotels Lying About Toiletry Brands: How Common Is It, And Does It Matter?
I have to say, I really find it disappointing that hotels play these kinds of games, especially over longer periods of time…
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For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
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Hotel tech: Are hotels getting too smart?
From robot butlers to smart showers, hotels are racing to upgrade their rooms with tech - though not every guest is ready for the upgrade...
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What People Get Wrong About Tipping Hotel Housekeepers
Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, it’s common knowledge to tip them accordingly…
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What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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The Wildest Items People Have Left Behind In Hotel Rooms
A new global survey reveals some of the oddest things guests have forgotten during travel — and some of them will make your jaw drop.
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Breakfast, best meal of the day, not always…
Working as part of the hospitality industry can often be a curse, you always look around, scan the room, and observe operations. When you see a smooth, well-run business with satisfied customers, you feel proud of your profession. It’s when things…
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Diversey, Thailand’s hotel housekeepers push for more sustainable practices
More environmentally friendly chemicals, new technologies and a raft of upcycling innovations are being increasingly used behind the scenes in Thailand’s hotel sector.
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Agbegnenou happy with decision to provide hotel rooms for breastfeeding athletes
The French Olympic Committee said in February that it would provide hotel rooms for breastfeeding French athletes during the Paris Olympics because children will be banned from the athletes' village, reports AFP…
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Don’t snooze on the booming business of sleep tourism
One in three adults don’t get enough sleep, and 50m-70m Americans have chronic sleep disorders.
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Tourism India - Hygiene and sanitation rating system for the hospitality sector yet to take off
The ranking scheme launched in November last year by the Union Tourism Ministry in collaboration with the Department of Drinking Water and Sanitation…
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Survey - Cleanliness more important than menu for restaurant diners
The number one deal breaker when it comes to eating out isn’t expensive prices or rude wait staff — it’s cleanliness, according to a new survey…
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France will carry out 10,000 checks at restaurants, hotels before Paris Games to avoid price hikes
French authorities will carry out checks at 10,000 hotels and restaurants across France ahead of the Paris Olympics next year in order to limit expected massive price hikes during the Games…
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Tui sued by Brit holidaymakers hit by gastric illness at luxury five star island resort
Approximately fifteen people have reported that their holidays were ruined this year by gastric symptoms whilst staying at the Hotel Riu Palace Santa Maria hotel in Cape Verde…
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Hotels and resorts across South Korea are taking matters into their own hands to control and prevent the spread of bedbugs amid growing reports of infestations nationwide…
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